Community Residence Counselor - Intensive Diagnostic Program

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Job Summary Summary Under  the direction of the Program Manager, the Community Residence Counselor (CRC) at The Pavilion provides direct patient care and participates in the therapeutic milieu within the scope of defined practice.

Does this position require Patient Care?

Yes

Essential Functions:

- Provides direct patient care in accordance with the current treatment plan under the supervision of the Nurse Manager, Clinical Coordinator, and Charge Nurse.

- Provides and supervises community activities as needed.

-Remains awake and alert at all times while on duty.

-Assists patients in maintaining and keeping various appointments.

-Completes clear, concise, and timely documentation and shift notes.

-Establishes helpful relationships with patients and maintains professional boundaries.

-Participates in patient rounds, status checks, and team meetings per program guidelines.

-Completes assigned patient care tasks per program guidelines and/or daily assignment sheet.

-Works effectively to manage the therapeutic milieu.

-Provides patients with direction and supervision as needed.

-Follows established hospital and program policies, procedures, and protocols.

-Communicates information regarding the patient milieu and therapeutic environment to appropriate staff in a timely manner.

-Communicates observations related to medication side effects and physical or emotional changes to appropriate medical staff in a timely manner.

-Encourages patients in activities of daily living.

-Assesses sleep patterns and assists patients in developing more appropriate sleep cycles, notifying the clinical team as necessary.

-Completes mandatory annual in-service requirements, including but not limited to CPR and de-escalation training.

-Attends and participates in rounds and case conferences when appropriate.

-Maintains the physical ability required to participate in patient activities.

-Supports residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed.

Qualifications Education High  School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred

Experience

One year of patient care or related experience, preferably in a psychiatric setting 1-2 years preferred

Knowledge,

Skills and Abilities

- Time Management.

- Excellent verbal and written communication skills.

- Ability to work as part of a team.

- Maintains a commitment to professional growth and competency.

- All employees must possess basic computer skills to use a variety of electronic or online systems (PRISM) for communication, clinical, and administrative purposes.

- Familiarity with Epic is preferred.

- Ability to drive, including transporting patients, may be required based on role and location.

Additional Job Details (if applicable)
The Pavilion at McLean Hospital is the premiere residential program in the country providing comprehensive diagnostic evaluations for adults 18 and older with a wide range of complex psychiatric illnesses including depression, anxiety, OCD, substance use, and contributing personality issues.

Remote Type Onsite Work  Location
115 Mill Street Scheduled Weekly Hours
24

Employee Type Regular Work  Shift Rotating (United States of America)
Pay Range $22.40 - $29.73/HourlyGradeMCL
050

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer…