PT CE Instructor- Patient Access

Adjunct Faculty

To provide classroom and laboratory instruction to students and assist in administration of the laboratory activities.

Receives general supervision from the Burgaw/Pender County Director.

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Provide classroom and laboratory instruction to students using both online and face-to-face delivery methods
• Develop class outlines and establish guidelines for various courses; prepare lesson plans and supplemental teaching materials; schedule classroom activities and select appropriate texts.
• Encourage a variety of teaching strategies to foster critical thinking and clinical applications.
• Develop and prepare tests to evaluate student academic performance; grade and record individual scores
• Review available instructional materials; estimate time, materials, and equipment required for various assignments; submit requests for materials, supplies and equipment to program director
• Participate in curriculum development, evaluation and change; ensure that the curriculum contributes to the development of skills, knowledge and abilities, which prepare students to enter into the profession
• Maintain accurate records of student attendance and performance; maintain other records and databases according to program needs.
• Stay abreast of new developments and changes in various assigned academic fields; participate in professional development programs, workshops, seminars and other continuing education programs as appropriate.
• Oversee the implementation of policies and procedures related to required teaching area.

Other Important Functions:

• Ensure adherence to safe and appropriate work practices and procedures.
• Assess the relevancy and impact of various lessons; revise and improve lesson format; evaluate various textbooks and select books to be used for future classes.
• Oversee and participate in field studies and assignments; travel with students to provide assistance and instruction as appropriate.
• Demonstrate community involvement.
• Perform related duties and responsibilities as required.

Knowledge of:

• Professional skills, knowledge and attributes within the Patient Access/Insurance profession
• Front Face Customer Service
• Reimbursement
• Insurance Verification/Benefit Eligibility
• Classroom and laboratory instructional techniques and procedures
• Principles and procedures of academic and instructional techniques and procedures
• Current trends, research and development in the area of assignment
• Principles and techniques involved in test development and administration

Ability to:

• Work independently in the absence of supervision
• Understand and follow oral and written instructions
• Interpret and apply College goals, objectives, policies, procedures, rules, and regulations
• Communicate clearly and concisely, both orally and in writing
• Establish and maintain cooperative-working relationships with those contacted in the course of work
• Maintain effective audio-visual discrimination and perception needed for:
• Making observations
• Reading and writing
• Communicating with others
• Operating assigned equipment
• Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
• Standing or sitting for extended periods of time
• Operating assigned equipment
• Handling varied tasks simultaneously
• Bending, stooping, climbing or lifting up to 50 pounds
• Maintain mental capacity, which allow the capability of:
• Making sound decisions
• Responding to questions
• Demonstrating intellectual capabilities

Experience and Training Guidelines:

Minimum Education/Training:

• Associate Degree Medical Office Administration or Degree in Health Administration or
• Specialty Manager in Healthcare
• CHAA
  - Certified Healthcare Access Associate
• CHAM
  - Certified Healthcare Access Manager

Minimum Experience:

• Four years related to teaching assignment or experienced Patient Access Insurance Coordinator

Preferred Additional Education/Training:

• BS Healthcare Administration
• CHAA/CHAM Exam Proctor

Preferred Education/Training, Experience,

Skills:

• Te…