Teller, Customer Service/HelpDesk
Listed on 2026-04-29
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Description
You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to answer members' questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs, allowing you to recommend products and services that will best benefit their individual financial needs. You will get to be the face of Advia.
We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy, confidentiality, and efficiency, matching Advia products and services as solutions to best fit their individual needs.
Employment TypeFull-Time, On-site
Entry Salary Range$16.06-$19.27 per hour with an incentive opportunity based on individual performance.
Comprehensive Benefits Package- Health & Wellness
- Medical, dental, and vision insurance to keep you and your family healthy.
- Financial Peace of Mind
- 401(k) with company match, life insurance, and disability coverage.
- Time Off
- Generous paid time off (PTO), paid holidays, and paid parental leave.
- Professional Growth
- Learning and development programs, plus tuition reimbursement to support your career journey.
- Additional Perks
- Free Telemedicine
- Employee Assistance Program (EAP)
- Wellness initiatives
- Paid Community Action Volunteer Hours
- Parental Leave and Tuition Reimbursement are available after one year of service.
Advia offers a bilingual premium for this role. This premium acknowledges and compensates bilingual employees who regularly use their language skills to assist our members. Proficiency testing is required, with a specific need for Spanish language proficiency.
What You’ll Need- To genuinely care about people, act with integrity, and keep people at the core.
- A willingness to learn and appreciation of coaching to foster professional growth.
- A desire to be empowered to find ways to say yes.
- Strong communication skills.
- Cash handling and customer service experience is strongly preferred, but we can teach this too!
- A team‑centered mentality.
We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer.
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