Library Service Specialist - Customer Experience Job Beloit area,Wisconsin USA,Customer Service/HelpDesk

Position: Library Service Specialist I- Customer Experience

Summary Of Job

In preparation of the opening of Discovery PLAYce, Beloit Public Library seeks to hire seven Library Service Specialist I – Customer Experience for part-time employment to provide excellence in customer experiences at the Service Points and the detailed work in Service Workroom.

Employees in this position embody the Library's code of service by creating an atmosphere where customers and coworkers feel invited, informed, impressed, and inspired. They greet customers and coworkers with a welcoming smile, and they enthusiastically provide knowledgeable and meaningful assistance and use of Library resources. Comfort and knowledge with the use of technology is a must. We will train the right person who possesses a positive attitude and a willingness to learn.

Assigned shifts for this position may include daytime, evening, and weekend hours. Beloit Public Library is an Equal Opportunity Employer that values diversity and encourages all qualified individuals to apply. For consideration, please complete an online application at . Applications will be accepted through Sunday, July 12, 2026, or until the positions are filled.

Qualifications

MINIMUM REQUIREMENTS

High school diploma or equivalent.

Minimum of one year of experience in a customer-service related field is required.

Knowledge of Microsoft Office Suite.

Ability to speak, read, and write English.

Ability to perform moderately heavy physical work.

Equal Opportunity Employer

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