Front Desk Intake Eligibility Specialist-Beloit
Listed on 2026-10-05
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant -
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Front Desk Intake Eligibility Specialist works first shift at the organization, greeting clients and processing applications to determine eligibility for energy assistance. Schedule is 8:30am-5:00pm Monday, Wednesday, Friday and 8:30am-6:00pm Tuesday, Thursday. The role requires strong customer service, math, and computer skills, and offers health, dental, vision insurance, 401(k), and paid time off.
Key Responsibilities:Warmly greet clients in person and create an approachable, welcoming environment
Process applications to determine eligibility for energy assistance
Answer incoming calls in a friendly and professional manner
Collaborate with community agencies
Attend community events as needed
Friendly, approachable demeanor and strong customer-focused attitude
Ability to work independently and take initiative
Willingness to help clients, coworkers, and community partners
Computer and math proficiency
Outgoing personality
Previous non-profit experience is a plus
Health/dental/vision insurance, 401(k), and paid time off
Enjoy greeting clients and guiding eligibility applications daily. Strong math and computer skills for eligibility processing. Prefer independent, outgoing work in a nonprofit environment
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