IT Systems Engineer

Position: IT Systems Engineer (926)
ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

ABC Supply Company is currently looking for a Microsoft 365-focused Systems Engineer for our National Support Center in Beloit. This position will support and continuously improve the Microsoft 365 platform and related cloud services that enable secure communication, collaboration, administration, governance, and productivity for over 1,000 remote locations as well as the ABC Supply facilities in Beloit, WI.

Summary:

This role will work with IT Infrastructure, Security, Service Desk, Operations, and business teams to administer, secure, and improve Microsoft 365 services that support ABC Supply Co., Inc. This position reports to the Server & Data Center Manager.

Requirements:

Mature technical skills and ability to carry out complex assignments across Microsoft 365 and related infrastructure services

Operates independently while collaborating closely with Infrastructure, Security, Service Desk, Operations, and business stakeholders

Broad business process knowledge with the ability to translate operational needs into secure and supportable Microsoft 365 solutions

Takes initiative and contributes to improving systems, standards, governance, automation, and user experience

Focus 20% on tickets, 60% on projects, and 20% on Microsoft 365 platform architecture, governance, and continuous improvement

Experience administering Microsoft 365 platform services including Microsoft Entra , Microsoft Teams, Exchange Online, SharePoint Online, One Drive, Purview, and Defender Strong understanding of Microsoft 365 administration, service configuration, tenant governance, licensing, access models, and secure platform operations

Communication skills to explain technical information effectively and in appropriate forms to customers, stakeholders, management, and technical staff

Advanced troubleshooting skills for Microsoft 365 services, mail flow, Teams collaboration, SharePoint and One Drive access, and tenant configuration issues

Ability to use Power Shell, Microsoft Graph Power Shell, and administrative portals to manage services and automate repeatable tasks

Willing to work after-hours as needed

Participate in on-call rotation

Willing to travel if the business needs require it6+ years of relevant experience and/or bachelor’s degree;
Microsoft 365, Azure, collaboration, messaging, or security certifications preferred

Primary job responsibilities include the following:

Primary Microsoft 365 Technology Focus Secondary job responsibilities will include but are not limited to the following:

Administer and support Microsoft 365 core platform services including Microsoft Entra , Microsoft Teams, Exchange Online, SharePoint Online, One Drive, Purview, and Defender Monitor Microsoft 365 service health, message center updates, alerts, and platform changes; communicate impact and recommended actions to appropriate teams

Manage and improve mail flow, mailbox configuration, shared mailboxes, distribution groups, Microsoft 365 Groups, transport rules, retention settings, and related messaging controls

Support Teams collaboration, meeting, policy, application, external access, and lifecycle governance standards

Administer SharePoint Online and One Drive governance, permissions, sharing controls, site lifecycle, storage, and collaboration standards

Administer Microsoft Entra  a core Microsoft 365 platform service, including tenant settings, groups, roles, application integrations, and access-related service configuration

Support Microsoft 365 platform standards, lifecycle governance, administrative consistency, and service adoption across Entra , Teams, Exchange Online, SharePoint, and One Drive Partner  with Security and Compliance teams on Microsoft Purview,…