Senior Quality Manager

JOB REQUIREMENTS:

SCOPE OF ROLE The Senior Quality Manager is responsible for leading the organization’s Quality Management System (QMS) and driving enterprise‑wide quality performance across manufacturing, suppliers, and product lifecycle processes. This role ensures compliance with ISO standards, customer requirements, and internal specifications while advancing a culture of quality excellence, defect prevention, and continuous improvement. The position partners cross‑functionally with Engineering, Operations, Supply Chain, and Leadership to ensure quality is embedded from design through production.

• Leadership & Quality Culture:
  Lead, coach, and develop the quality organization, ensuring alignment with company objectives and performance expectations. Establish a culture of accountability, continuous improvement, and proactive quality ownership across all functions. Drive prioritization of initiatives using 80/20 principles to maximize impact on cost of quality and customer satisfaction.
• Quality Strategy & Standards Deployment:
  Define, standardize, and deploy Critical to Quality (CTQ) specifications across products, processes, and suppliers. Act as the primary liaison to align internal standards with customer and vendor quality requirements. Ensure quality requirements are clearly documented and maintained within Standard Work Instructions (SWIs) and QMS documentation.
• Quality Management System (QMS) & Compliance:
  Maintain and improve the ISO 9000‑compliant QMS, including document control, process adherence, and audit readiness. Ensure all processes consistently meet regulatory, customer, and internal quality standards. Safeguard the integrity of the QMS during process changes and continuous improvement initiatives.
• Supplier & Incoming Quality:
  Lead supplier quality strategy, including vendor qualification, performance monitoring, and corrective actions. Implement and manage supplier scorecards, incoming inspection processes, and AQL methodologies. Standardize supplier quality expectations and drive continuous improvement across the supply base.
• Manufacturing Quality & Process Excellence:
  Partner with Engineering and Operations to drive defect prevention, process capability, and manufacturing simplification. Implement poka‑yoke and error‑proofing methods to eliminate non‑conformances. Lead capability studies, validation (including new equipment), and SPC deployment across production processes.
• Problem Solving & Continuous Improvement:
  Lead structured problem‑solving efforts using RCCM methodologies and support Engineering Change Notice (ECN) processes. Drive root‑cause identification and systemic corrective actions to prevent recurrence. Champion lean, Six Sigma, and statistical methods to improve quality performance and reduce waste.
• Inspection, Testing & Validation:
  Oversee execution of incoming, progressive inspection, in‑process, and final inspection processes to ensure product conformance. Implement robust testing and validation processes for products, equipment, and manufacturing systems. Ensure compliance with PSO, SAT/FAT, PPAP requirements for customers, suppliers, and new product/equipment introductions.
• Quality Performance & Reporting:
  Define, monitor, and report key quality metrics, including cost of quality, FPY, scrap, warranty, and non‑conformance trends. Analyze data to identify risks, drive corrective actions, and achieve KPI targets.

Minimum Requirements:

• Bachelor's degree in Manufacturing, Industrial, Mechanical, Systems, or Quality Engineering (or related field).
• 510+ years of progressive experience in quality leadership within manufacturing environments.
• Demonstrated experience with ISO 9000 / ISO 9001 Quality Management Systems.
• Strong working knowledge of AIAG standards, PPAP, APQP, SPC, and MSA.
• Experience with Lean, Six Sigma, 6S, and statistical analysis tools.
• Familiarity with supplier quality management and vendor development.
• Experience with highly regulated quality standards.
• Experience in automated or highly engineered manufacturing environments.