Shop Manager; Auto Body

Autobody Shop Manager – Organization: G Town Auto Body –

Location:

Belton, MO –

Employment Type:

FULL TIME

Position Summary:

The Autobody Shop Manager will oversee the day-to-day operations of G Town Auto Body, ensuring efficient workflow, quality control, customer satisfaction, and team performance. This role requires a hands‑on leader with a strong understanding of the auto body and collision repair industry who can manage both the operational and customer-facing sides of the shop.

• Oversee daily shop operations including scheduling, workflow management, and production output
• Manage and lead a team of technicians, estimators, and support staff
• Ensure all repairs meet quality standards and are completed on time and within estimate
• Serve as the primary point of contact for customer communication, updates, and conflict resolution
• Coordinate with insurance adjusters and handle supplement requests as needed
• Monitor shop performance metrics including cycle time, labor efficiency, and customer satisfaction scores
• Maintain compliance with safety regulations and shop policies
• Manage parts ordering, vendor relationships, and inventory control
• Support hiring, onboarding, and performance management of shop staff
• Identify opportunities to improve processes, reduce waste, and increase shop profitability

Compensation:
Competitive, commensurate with experience

• 3+ years of experience in auto body, collision repair, or shop management
• Strong knowledge of collision repair processes, estimating, and industry standards
• Experience with estimating software such as CCC ONE preferred
• Proven ability to lead a team and manage daily operational demands
• Strong customer service and communication skills
• Relevant certification or equivalent preferred
• Valid driver's license required

G Town Auto Body is a collision and auto body repair shop located in Belton, Missouri, committed to delivering quality repairs and exceptional customer service to the local community.