Regional Banker​/Teller Belton

Position Overview

At PNC, our people are the greatest differentiator and competitive advantage. As a Regional Banker/Teller, you will engage in proactive sales and customer service activities, including teller transactions, selling bank products, and developing referral opportunities. The position is based in Belton, TX and supports multiple branches in the Central TX Retail Market.

• Manage the customer experience by identifying opportunities to improve financial well‑being and create loyalty while increasing share of wallet. Participate in proactive sales and service activities and identify referral opportunities. Collaborate with ecosystem partners to grow customer share of wallet and position PNC solutions to drive new revenue and loyalty.
• Drive proactive sales conversations through internal and outbound interactions with a defined sales process, including outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement, ultimately elevating client loyalty. Deliver a full PNC conversation with every client interaction to identify appropriate solutions and leverage ecosystem partnerships to acquire, expand, and retain relationships.
• Create customer loyalty and grow customer share of wallet through a differentiated experience. Perform lobby engagement activities to connect with customers and position PNC products to meet their needs. Educate customers on options for managing financial transactions by leveraging technology, tools, and resources.
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive loyalty.
• Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Apply heightened scrutiny to identify and avoid loss and ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and able to leverage that information in creating customized solutions.
• Managing Risk – Assessing and effectively managing all risks associated with business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework.

PNC is an in‑office company that fosters a collaborative and supportive culture. Candidates are encouraged to discuss workplace expectations, branch hours, and shift details with recruiters and hiring managers. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

• Banking Products
• Digital Awareness
• Effective Communications
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Prospecting
• Retail Lending
• Selling
• Understanding Customer Needs

• 1+ years of related experience in retail banking or customer service. No degree required; related product knowledge or certification is valued.
• Strong communication and problem‑solving skills.
• Experience with banking products and digital tools.
• Ability to manage multiple priorities and work in a matrix environment.
• Proactive sales mindset and experience in referral or sales processes.

Candidates will undergo background checks as required by Consumer Financial Protection Bureau regulations.

PNC offers a comprehensive benefits package including medical and prescription drug coverage, dental and vision options, life insurance for employees and families, short‑term and long‑term disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, and back‑up child/elder care. Additional programs include adoption, surrogacy, doula reimbursement, select educational assistance, and a robust wellness program. Paid time off includes maternity and parental leave, up to 11 paid holidays, 9 occasional absence days, and 15 to 25 vacation days per year depending…