Caseworker, Healthcare

Position: Caseworker 2 - 1128
Minimum Starting Hourly Rate: $23.30/hr

Maximum Starting Hourly Rate - Dependent on Qualifications

Benefits

• Health
• Dental
• Vision
• Life Insurance
• Generous Paid Time Off - 9.23 hrs per pay period
• 10 Observed Company Paid Holidays
• 8 Hours Annual Volunteer Time Off
• Retirement Plan w/ 6% Employer Contribution
• Employee Assistance Program
• Bilingual:
  Spanish Preferred

GENERAL DESCRIPTION

Performs highly complex clinical services work. Work involves clinical screenings, assessments, and determinations for hospitalization and/or ongoing service eligibility based on consumer needs both in-office and within the community. Coordinates, links, and authorizes appropriate services and monitors consumer progress with meeting stabilization goals. Works under limited supervisor with considerable latitude for the use of initiative and independent judgment.

This position provides a majority of services in the community, such as homes, jail settings, shelters, hospitals, and other environments in which the client lives and thrives. Due to this, this position is required to travel frequently within the service area and may interact frequently with clients, families, law enforcement/justice system officials, hospital staff, and other community stakeholders involved in the recovery of the individual they are serving.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• MCOT staff will, using best clinical practices and benchmark standards, complete a crisis assessment on any individual who presents in crisis at Central Counties Services' clinic locations.
• When assigned the primary on-call status, MCOT staff will respond to calls dispatched through Avail Solutions crisis hotline to complete a face-to-face crisis assessment within the designated time frames outlined in CCS MCOT policies and procedures (which are established based on TAC code.)
• MCOT staff will provide follow-up sessions on all crisis encounters. MCOT staff will provide 24 or 48-hour follow-up face-to face sessions depending on status of client.
• When assigned to iPad coverage, MCOT staff will promptly respond to calls to complete virtual assessments or in person, if requested.
• Make appropriate determination for client placement depending on level of current risk based on information gathered from crisis assessment and Columbia Suicide Severity Rating Scale. If client is determined to meet criteria for an outpatient level of care, then a safety plan will be created or reviewed on-site with the client. Documentation in the EHR that a safety plan was completed is required.
  
  A copy of the safety plan is to be provided to the client.
• Provide State Mental Health Facility (SMHF) or private hospital discharge follow up within seven days, and assist individuals with transition to services.
• Identifies problem areas, service gaps, and areas that are barriers to services for clients as needed and/or requested by assessing individuals' current and ongoing needs with regards to support systems and available community resources, schools, and facilities, etc., as needed and requested by the individual.
• Actively participates as a member of the MCOT Team through process improvements and problem solving initiatives.
• Document case records, assessments, person centered recovery plans and progress notes according to Center requirements and Texas Administrative Codes. Employees will maintain complete and accurate consumer medical records and keep all such information confidential.
• Meet crisis response timeliness requirements for assessment requests as identified by the State of Texas - Emergent within one hour, Urgent within eight hours, and Routine within twenty-four hours.
• Collaborates with all community stakeholders regarding mental health crisis concerns.
• Complete and report updates for the Inpatient Care Waitlist for clients according to MCOT policies and procedures.
• Meets all clinical needs and minimum service requirements according to Center staff training requirements, Resilience & Disease Management Design and Texas Administrative Codes.
• Documents all services in a progress note according to MCOT standards that is at the end of shift.
• Must stay compliant with all required training.
• Participates in Random Moment…