Fulfillment Supervisor - 2nd Shift

Job Title

Fulfillment Operations Supervisor

Department:
Fulfillment Operations |

Location:

Belton, MO | Shift: Monday - Thursday, 4:00PM – 2:30AM

The Fulfillment Supervisor leads a team of associates to achieve various goals, including productivity, quality, problem resolution, outstanding customer service, employee relations (motivation and development), and a safe work environment. The Fulfillment Operations Supervisor works closely with upper management to ensure operational excellence and overall facility success.

• Manage and lead a team of 10–12 hourly associates in a fast‑paced warehouse environment.
• Assist the client with the needs and demands of their products.
• Ensure acceptable levels of performance in the assigned business unit by meeting or exceeding productivity standards and cost control management.
• Ensure exceptional customer service by meeting key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.) in the assigned area of responsibility.
• Achieve performance goals through KPI monitoring, promote LEAN principles, and be actively involved in process improvement projects.
• Lead and maintain a clean, professional, and safe work environment while meeting or exceeding SCLS corporate safety goals.
• Effectively communicate goals, expectations, areas for improvement, and successes to associates.
• Coach, train, and mentor associates, allowing them the opportunity to grow and develop.
• Conduct annual performance reviews.

• 2+ years of previous experience in a leadership role with a track record of implementing and managing change.
• Listening skills and strong abilities to collaborate, communicate, and motivate others to accomplish goals.
• Demonstrated success in problem‑solving and decision‑making to overcome obstacles and maximize opportunities.
• Ability to thrive under pressure in a fast‑paced environment while focusing on exceeding operational goals.
• Strong organization and multi‑tasking skills, agility, and ability to be cross‑trained.
• Tech‑savvy with intermediate proficiency in Microsoft Office and WMS/OMS.
• High school diploma is required.

• Bachelor’s degree.
• Lean Six Sigma and continuous improvement training and experience.
• Supply chain/logistics experience is a plus, but not required.

• Benefits package including medical, dental, vision, HSA, and medical reimbursement.
• Annual bonus eligibility.
• 401(k) match.
• Vacation and holiday pay.
• Employee assistance and identity theft protection.
• Career development and opportunity for internal promotions.
• Tuition reimbursement for further education.
• Company‑paid life insurance and short‑term disability.

Saddle Creek is an Equal Opportunity employer and an affirmative action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status, or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e‑mail to Disability. and let us know your contact information and the nature of your request.