Cashier, Retail

SUMMARY:

Operates cash register to itemize and total customer’s purchases in a retail store and assists with other store functions as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include the following, other duties may be assigned:

Greets customers as they enter the store

Assists customers as needed in finding items and/or answering questions

Perform all cash register operational duties

Bags sold merchandise.

Carries customer purchases to car as needed.

Counts money in the cash drawer at the beginning and end of shift; there must be 2 initials on the Daily Deposit form and the Bank Deposit form Moves stock to proper place in display area; removes out of date items from display area Maintains display areas including special displays, new goods fixtures, racks, shelves, bins, and other areas displaying items for sale.

Monitors dressing rooms and restrooms.

Watches for theft.

Answers telephone, answers customers’ questions, responds to requests, directs calls to proper person.

Cleans areas of the store, including restrooms, as directed by store manager or designate.

Suggests changes in working conditions to increase efficiency of operations.

Confirms that all rules and regulations stated in the personnel handbook and the cashier training manual have been read and understood.

LEADERSHIP

COMPETENCIES:

Leadership Competency Hourly / Non-Supervisory Leader

OUR TEAM Emotional Maturity and Respect Thinks how their actions make other people feel and acts appropriately. Tempers personal emotions and escalates sensitive issues to the appropriate level of management.

Integrity Can be counted on and trusted; models professional ethics by acting honestly.

Capacity for Change and Innovation Open to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs.

Interpersonal Skills Builds relationships and works well with others; listens to understand and answers appropriately.

Commitment to Development and Empowerment of Self and Others Completes required training and looks to grow on the job through continuous learning; becomes self-sufficient.

OUR COMMUNITY Commitment to Goodwill’s Mission, Vision, and Values Actions are in line with Goodwill’s Mission, Vision, and Values.

Commitment to Diversity, Equity, and Inclusion Works well with people that look and think differently.

Community and Service Wants to help others and make a difference in the community.

OUR GROWTH Commitment to Excellence and Customer Service Meets goals and gives outstanding customer service to customers, donors, and participants.

Business Acumen Makes good choices. Effectively transfers learning from one situation to another.

Stewardship and Accountability Takes care of company property. Takes responsibility and ownership of personal actions and outcomes.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All individuals must pass a drug screen. A criminal background check is required.

EDUCATION:

All educational backgrounds are accepted; or up to one month related experience and/or training; or equivalent combination of education and experience.

LANGUAGE

SKILLS:

Ability to read the English language preferred.

MATHEMATICAL SKILLSAbility to add and subtract two digit numbers preferred.

REASONING ABILITY to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

CERTIFICATES, LICENSES, REGISTRATIONS In order to operate a forklift, certification must be obtained through a company-specific training program.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the…