Admin​/Sales Support

Job Title: Administrative / Sales Support

Location: Branch Location

Employment Type: Full-Time

Alar Max Distributors is a leading nationwide supplier of electronic security, fire alarm, surveillance, and access control products. With multiple branch locations across the U.S., we are committed to delivering exceptional service, technical expertise, and product availability to our customers in the low-voltage industry.

The Administrative / Sales Support role is a key member of the branch team, responsible for providing both clerical and customer service support to ensure smooth daily operations. This individual will assist branch management and the sales team with administrative tasks, process customer orders, and help maintain accurate documentation, while delivering excellent service to walk‑in and call‑in customers.

• Greet and assist walk‑in customers and visitors in a professional manner

• Answer incoming calls and direct inquiries appropriately

• Process sales orders, returns, and customer account updates in our system

• Provide administrative support to the Branch Manager and sales staff

• Maintain organized records, including invoices, purchase orders, and shipping documentation

• Coordinate shipping and receiving paperwork and assist with logistics tracking

• Support inventory control efforts by assisting with cycle counts and data entry

• Assist with preparing quotes, price sheets, and product information for customers

• Help organize and maintain the branch showroom or front counter area

• Communicate effectively with internal teams, vendors, and customers to resolve issues

• High School diploma or equivalent required

• 1–2 years of administrative or customer service experience preferred

• Experience in distribution, wholesale, or electronics/security products is a plus

• Strong attention to detail and organizational skills

• Excellent communication and interpersonal skills

• Comfortable using Microsoft Office (Excel, Word, Outlook); familiarity with inventory/order management systems a plus

• Ability to multitask in a fast‑paced environment and work both independently and as part of a team

• This position is based in‑branch and reports to the Branch Manager

• Standard Monday–Friday schedule; may require occasional flexibility based on branch needs

• Position may involve light warehouse or counter support as needed