Field Service Technician; Beltsville, MD Co-Op Program

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close‑knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

It’s not just about having the right technology, it’s about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 95 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission‑critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance.

When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future.

The Field Service Technician Co‑Op will support the Mid Atlantic Field Service Operations Team located in Beltsville, MD. This role provides a direct, hands‑on opportunity to work with skilled, trained technical leaders in the organization. The FST Co‑Op will deliver a unique combination of both multi‑site RF communications systems and computer/networking skills to the Public Safety customers in the Mid Atlantic region.

Motorola Solutions is looking to identify a strong self‑starter, able to solve customer problems quickly during stressful situations. The FST Co‑Op will work closely with Motorola Solutions Public Safety Customers and Subcontractor (MSS) community, as well as, Motorola Solutions Sales, Engineering, Project Management, and Customer Service teams.

• Play a crucial role in ensuring the smooth execution of mission‑critical field activities and optimizing efficiency by utilizing academic principles gained in educational courses in a dynamic professional setting.
• Demonstrate an aptitude for Networking and/or Radio Frequency
• Provide technical support on specialized telecommunications systems and public safety product applications.
• Maintain and document complex communications systems.
• Provide weekly reports of activities and accomplishments.
• Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues.
• Continuous training in the latest technologies and troubleshooting techniques.

• Must be a current student attending a 2 year program or a 4 year program at a college, university, or technical school. Preference will be given to Prince George Community College students.
• Actively pursuing a certification in Security+, Network+, CCNA, or NRS1
• Knowledge of wired communications systems, such as local area networks (LAN) and wide‑area networks (WAN)
• Computer network installation, configuration, and maintenance systems to include cabling, routers, switches, firewalls, and bridges.
• R.F. interfaces and systems such as transmitters, receivers, and antenna networks.
• Standard telephony, dedicated data circuits, and packet switching techniques.
• Logging recording systems

• Motorola Base Stations (GTR series, Quantar, etc.)
• Consoles (MCC
  7500E and MCC
  7500)
• Computer IP Networks and Configuration
• Experience working with RF Infrastructure Technologies to include Motorola Smart Zone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred

• Communication System Analyzers
• Ethernet Link test sets
• Digital RF Power Meter
• Motorola Conventional, Smart Net and MCC Console systems, Secure Operations and ASTRO A7.x - A20.x, Digital systems and installation procedures.

Joining our Co‑Op Program will give you an incredible opportunity to learn and grow in the field of communications. You will…