Digital Service Librarian

Description

LAC Federal is seeking an experienced Digital Services Librarian. The Librarian will play a critical role in the configuration, management, and enhancement of digital library systems and research databases. This role emphasizes user interface (UI) design, user experience (UX) optimization, systems configuration, scripting automation, and direct user support. The Digital Librarian will administer key platforms including Pub Ag, Ex Libris Alma, Ex Libris Primo, Symplectic Elements (Research Management Software) and other digital tools that support discovery, access, and research workflows.

This position may be performed remotely or onsite in Beltsville, Maryland, depending on project needs.

• Configure and manage library systems, including Ex Libris Alma and Primo; optimize workflows, cataloging parameters, discovery layers, and integrations.
• Administer and support research databases for content delivery and database services.
• Provide ongoing management of Symplectic Elements or similar research information management systems (RIMS).
• Monitor system performance, troubleshoot issues, and coordinate with vendors and IT to resolve system‑level challenges.
• Participate in system upgrades, testing, and quality assurance.
• Design and configure UI components and user‑focused interfaces within library platforms to enhance usability and accessibility.
• Conduct usability testing and recommend enhancements to navigation, search behaviour, and interface layouts.
• Work with stakeholders to gather UI/UX requirements for digital services.
• Use scripting languages such as Python, JavaScript, and other relevant languages (e.g., Bash, SQL) to automate workflows, configure interfaces, transform data, and enhance system functionality.
• Develop scripts for batch processes, API integrations, metadata manipulation, and custom system behaviours.
• Ensure data integrity, metadata quality, and system consistency across digital platforms.
• Provide direct support to end‑users, including librarians, researchers, and administrative staff.
• Develop and deliver training materials and workshops on system use, advanced search techniques, and custom features.
• Create documentation, FAQs, knowledge‑base entries, and “how‑to” guides.
• Collaborate with digital initiatives teams to align library platforms with organisational goals.
• Track user feedback, performance metrics, and service analytics to inform upgrades and refinements.
• Stay current with emerging digital library trends, best practices, and tools.

• Master’s degree in Library and Information Science (MLIS) from an ALA‑accredited programme, or related field (e.g., Information Science, Informatics, Computer Science) with equivalent library experience.
• Proven experience administering library systems such as Ex Libris Alma and Primo.
• Experience working with research databases, discovery services, and digital content platforms (e.g., Pub Ag).
• Strong scripting/programming skills in Python and JavaScript/Java.
• Experience with APIs, data transformation tools, and metadata workflows (MARC, JSON, XML).
• Familiarity with research management systems such as Symplectic Elements or equivalents.
• Understanding of UI/UX principles, accessibility (WCAG), and web‑based systems configuration.
• 3–5+ years of experience working in digital library environments or academic/research library systems.
• Demonstrated experience configuring library platforms, supporting end‑users, and managing digital services.
• Experience creating scripts or automation tools to support system functions and data quality.
• Excellent communication and training skills.
• Customer‑focused with ability to work collaboratively.
• Strong analytical and problem‑solving capabilities.
• Ability to work independently in an onsite environment and manage multiple priorities.

• Primarily sedentary work requiring extended periods of sitting and regular use of a computer, specialised library systems, and standard office equipment.
• Ability to review, analyse, and interpret technical and visual information on screens, including system interfaces, metadata records, and analytics.
• Occasional movement within the work environment and light lifting of up to 10 pounds (e.g., equipment peripherals, materials, or documentation).

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.