Platform Manager
Job in
Beltsville, Prince George's County, Maryland, 20705, USA
Listed on 2026-09-12
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
Information & Knowledge Management, Information Security & Data Protection
Job Description & How to Apply Below
- Administer and maintain Ex Libris Alma, including system components, user roles and permissions, profiles, metadata configurations, normalization rules, integrations, authentication/SSO functionality, audit logs, and related configurations
- Monitor and troubleshoot Alma jobs and data workflows affecting ingest, indexing, publishing, preservation, and other mission-critical processes
- Maintain and enhance Python-based data pipelines for automated ingestion, transformation, indexing, synchronization, error handling, and secure credential management
- Execute change-management activities including impact and dependency analysis, sandbox testing, deployment planning, validation, post-deployment verification, documentation, rollback planning/execution, and emergency-change procedures
- Participate in Agile/Scrum activities including sprint planning, backlog refinement, user stories, acceptance criteria, story pointing, remediation activities, and retrospectives
- Maintain operational monitoring and service-management capabilities, including dashboards, job monitoring, least-privilege access, audit-log review, incident management, and secure handling of data and pipeline outputs
- Support business continuity and release management, including backup/restore readiness, recovery procedures, configuration-drift remediation, failed-import and indexing recovery, freeze periods, and Ex Libris release windows
- Diagnose and resolve cross-system metadata and data-flow issues involving Alma, metadata schemas, upstream ingestion scripts, indexing processes, databases, and downstream preservation synchronization
- Collaborate with agency librarians, technical information specialists, IT personnel, metadata and acquisitions teams, systems librarians, and external vendors
- Maintain technical and governance documentation, including runbooks, configuration snapshots, Change Request Logs, release notes, workflow documentation, and Confluence-ready artifacts
- Develop and report operational performance metrics, including job success/failure rates, MTTR, ingest quality, indexing latency, and incident trends
- Support biweekly, quarterly, and annual CCB reporting
- Support compliance with federal information security, data governance, privacy, accessibility, configuration management, and documentation requirements
- Bachelor's degree or higher in Information Science, Computer Science, Information Systems, Data Science, Library/Information Science, or a related technical field
- Demonstrated experience administering the Ex Libris Alma Library Services Platform, including roles and permissions, metadata configuration, job monitoring, and troubleshooting
- Demonstrated experience with Python-based workflow automation, including ingestion/transformation scripts and integrations with external systems
- Experience diagnosing data-flow, indexing, and schema issues in relational or cloud databases
- Experience participating in Agile/Scrum teams, including planning, standups, retrospectives, and work decomposition
- Experience applying formal change-control/governance processes, including change-lifecycle documentation and freeze/sandbox requirements
- Familiarity with library and information metadata standards, including MARC
21, Dublin Core, RDA, MODS, and/or comparable schemas - Strong understanding of Alma metadata tools, including normalization rules, templates, and mapping tables
- Ability to diagnose cross-system problems involving metadata, upstream ingestion scripts, indexing behavior, and downstream synchronization
- Experience with configuration management, version control, security controls, log auditing, credential management, and configuration-drift detection/remediation
- Experience executing technical change life cycles involving impact analysis, sandbox…
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