Quality and Continuous Improvement Coordinator

At District Photo, our employees are the heart of our company. We are seeking a Quality and Continuous Improvement Coordinator in our Beltsville factory

Job Overview

District Photo Inc. is seeking a highly organized and detail-oriented individual to fill the position of Quality and Continuous Improvement Coordinator in our dynamic production facility. The successful candidate will play a pivotal role in ensuring the highest standards of quality in our production processes and will be responsible for supporting the development and implementation of training programs to enhance the skills of our production team.

Benefits

401K, paid vacation, paid holidays, sick and safe leave, life insurance, medical, dental, vision, and short/long term disability benefits.

Culture

At DPI, our success is powered by our people and its client’s satisfaction ratings. Our culture allows employees to be engaged, empowered, and rewarded. We are a diverse and inclusive company who seeks to expand our brand by hiring collaborative individuals who think outside of the box. We are committed to providing a safe and healthy workplace for all of our employees and visitors.

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Quality Assurance:

• Implement and maintain quality control processes throughout the print production workflow.
• Conduct regular inspections and audits to identify and address any deviations from quality standards and standard operating procedures.
• Monitor and correct behaviors that are contrary to SOP.
• Implement and support non-conformance material containment process.
• Collaborate with production teams to continuously improve quality metrics and reduce defects.
• Investigate and resolve quality issues, implementing corrective and preventive actions.

Continuous Improvement:

• Lead continuous improvement initiatives to enhance operational efficiency, reduce waste, and optimize production processes.
• Utilize Lean Six Sigma methodologies and other continuous improvement tools to lead and facilitate process improvement-based workshops to drive ideas, solutions, and change.
• Analyze data and performance metrics to identify improvement opportunities and track progress over time.

Training and Development:

• Evaluate the effectiveness of training programs through assessments and feedback.
• Establish priorities based on trends resulting from inspections, audits, and customer feedback.
• Partner with training facilitators to assess training needs and develop training materials, including manuals, visual aids, and e-learning modules.
• Conduct regular training sessions, workshops, and refresher courses to ensure ongoing skill development.

Documentation and Reporting:

• Maintain accurate records of quality control activities, audits and inspections, training sessions, and performance metrics.
• Generate regular reports on quality performance, training completion, and any corrective actions taken.
• Analyze data to identify trends and opportunities for continuous improvement.

Communication and

Collaboration:

• Work closely with production, engineering, and management teams to align quality and improvement efforts with overall business objectives.
• Facilitate cross-functional collaboration to implement best practices and standardized processes.
• Communicate effectively with team members to provide feedback, guidance, and support.
• Foster a culture of quality consciousness and continuous improvement.

Minimum Qualifications

• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in quality assurance and training in a manufacturing environment.
• Ability to identify problems, patterns and make the required corrections as well as reporting information as required.
• Experience with nonconformance documenting, root cause and corrective action analysis.
• Ability to multi-task.
• Strong analytical and critical thinking skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficient in the use of quality management tools and software.
• Proficient in Microsoft Office suite.

Preferred Qualifications

• Bilingual in English and Spanish
• Knowledge of printing technologies, Print on Demand industry or related…