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Customer Service Representative
Job in
Belvidere, Boone County, Illinois, 61008, USA
Listed on 2026-02-25
Listing for:
Americold
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.;
Reports customer feedback to management.;
Acts as liaison between customer and warehouse for account administration, invoicing and credit changes.;
Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.;
Resolves refused product, over, short and damaged (OS&D) orders.
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