Customer Service Representative

Overview

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100 trucks, and offer multiple sites with cooler and air-conditioned storage, distribution and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs and Value Added Services such as specialty packing, kitting and fulfillment needs.

• Check in all incoming/outgoing drivers; call warehouse to confirm door assignment
• Prepare unloading tallys for warehouse to receive
• Close out drivers; add arrival and depart times in CAM
• Close outbound shipments & send all BOLs to customer
• Close inbound orders upon receiving from dock; send all inbound paperwork to drivers
• Answer phones; schedule appointments
• Activate/inactivate lot codes
• Adjust receiving tickets for the dock
• Additional office duties as needed

• Previous office experience preferred
• Knowledge of Microsoft Office (Word, Excel) preferred

Sunday-Wednesday, 6:30AM-4:30PM

or

Wednesday-Saturday, 6:30AM - 4:30PM

MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care FSA available the 1st of the month following 30 days of hire. Additional benefits available the 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long-term disability and 401K plan with company match.

Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.

Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.

Each applicant will be required to pass all pre-employment testing.