Mortgage Loan Officer

Overview

At Affinity Plus every employee understands how their work affects our members experience and we strive to provide an experience that can’t be found anywhere else. Great service starts with great employees and that is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work. Between our one of a kind culture, incredible benefits, and work/life balance;

we believe you will feel the Affinity Plus difference.

A Mortgage Loan Officer assists current and potential members with all of their mortgage needs. A Mortgage Loan Officer will prepare, analyze, process, and document all Real Estate applications. In addition, this role is accountable for analyzing member's financial background and either pre-approve or deny applications based on this analysis.

• Originate loan applications by collecting appropriate documentation and verify details with real estate teams
• Review and analyze applications for pre-approval recommendations to underwriters
• Assess loan attributes and documentation for accuracy and compliance
• Develop new referrals through networking and reaching out to current members with opportunities for refinancing or additional products
• Partner with real estate team throughout the mortgage process as the point of contact for the member
• Identify opportunities for savings, recommending Affinity Plus products and services that benefit our members
• Deliver and maintain production standards that are set for the role and market
• Other duties as assigned

• 2+ years of customer service experience
• 2+ years of lending experience
• B.S. or B.A. degree preferred or equivalent work experience
• Strong analytical and decision making skills required with a high degree of accuracy
• Aptitude to work independently as well as part of a team and ability to collaborate with others
• Strong verbal and written communication skills
• Time management skills and the ability to prioritize workload based on department and member needs
• Flexibility to adapt and succeed in a dynamic environment
• Ability and drive to provide exceptional service to members and employees
• Intermediate computer skills and the ability to navigate between multiple systems with ease
• Understand investor guidelines when giving pre-approvals under FNMA and FHLMC guidelines
• Ability to maintain regulatory guidelines set forth by the NCUA, CFPB, and Affinity Plus and apply them to loan files

• Sitting 90-95% and standing 5-10% depending on rotation within the branch
• Working at a computer 98% of the day, using the phone 40-60%
• Bending, twisting, kneeling, stooping, or crouching as needed
• Repetitive movements, including typing and using a mouse
• Lift, carry, push or pull up to approximately 30 pounds
• Requires face-to-face interaction and coordination with other employees and departments

Full-time 40 hours/week with shifts between 7am and 7pm, Monday–Friday, and Saturday 7am–3pm up to 40 hours per week. Consistent and reliable attendance is an essential function of this role.

This position will be based at our Bemidji, MN branch with consistent onsite expectations. The opportunity to work virtually may be available 1–2 times per week depending on member appointments.

This position has a starting pay range of $22.30 - $27.90 per hour; this role does not include commissions or incentive pay.

In alignment with our commitment to pay transparency, we provide a good-faith estimate of the pay range for this position. This range reflects expected compensation based on role responsibilities, required qualifications, and relevant experience. Actual pay may vary based on the selected candidate's skills and experience.

Affinity Plus offers a comprehensive Total Rewards package that includes low-cost medical, dental, and vision insurance options. New employees receive upfront sick time hours and a portion of vacation hours, a variety of paid leave options, a monthly wellness benefit, and immediate 401K matching up to 5%.

Applicants may be subject to a background and credit check. Employees…