Hospitality Operations Intern

We are seeking enthusiastic and service-oriented Hospitality Operations Interns to join a family-owned lakeside resort in northern Minnesota. This internship is ideal for candidates interested in Hospitality Management, Tourism, Food & Beverage, Culinary Operations, Guest Services, or Resort Management. This immersive internship provides hands-on experience across multiple operational areas of a resort environment, offering broad exposure to hospitality, recreation, guest engagement, and resort operations.

The resort features lakeside cabin rentals, recreational amenities, dining services, and family-friendly guest experiences in Bemidji, Minnesota. The property includes a restaurant, snack shop, retail operations, outdoor recreation activities, and a seasonal beach club. The organization emphasizes teamwork, hospitality, and creating memorable guest experiences in a welcoming family-oriented environment. Interns may gain experience in: – Front Desk & Guest Services – Food & Beverage Operations – Culinary & Snack Shop Operations – Retail & Merchandise Sales – Family & Kids Activities – Housekeeping & Cabin Operations – Resort Operations & Hospitality Management

• Support guest check-in/check-out and reservation processes
• Provide excellent customer service to guests and visitors
• Assist with food and beverage service operations
• Support restaurant, snack shop, and bar activities
• Help coordinate family activities and guest entertainment programs
• Assist with merchandise sales and retail inventory management
• Support cabin preparation, cleaning coordination, and quality standards
• Assist with laundry and operational support tasksli>
  
  Respond to guest inquiries via phone, text, or in person
• Assist with event setup, inventory management, and ordering processes
• Collaborate with team members to ensure smooth resort operations

• Currently pursuing or recently completed a degree in Hospitality Management, Tourism, Culinary Arts, Business, Recreation, or a related field
• Strong interpersonal and customer service skills
• Positive attitude and willingness to work in a team-oriented environment
• Ability to multitask and adapt in a fast-paced hospitality setting
• Strong communication and organizational skills
• Willingness to work weekends and Saturdays during peak summer operations

• Previous hospitality, restaurant, resort, retail, or customer service experience
• Interest in resort management, tourism, food service, or recreation operations
• Enthusiastic personality with a passion for guest experience and hospitality
• Paid W-2 internship position
• Free on-site housing provided for eligible candidates
• Utilities, WiFi, and laundry included
• Access to resort amenities and recreational activities during available periods
• Opportunity for long-term hospitality growth and potential future management opportunities

• Hands-on experience across multiple hospitality and resort operations departments
• Exposure to guest services, food & beverage, recreation, and hospitality management
• Opportunity to work in a scenic lakeside resort environment
• Experience with in a collaborative, family-oriented hospitality team
• Professional development in hospitality operations and customer experience management