Information Technology Director

Position Information

The information technology (IT) director is responsible for the strategic planning, implementation, and oversight of all college technology resources and services. This role ensures that the college's IT infrastructure, systems, and support services align with and enhance the institution's mission. The director provides visionary leadership, manages IT staff and budgets, and ensures the security, reliability, and compliance of all information systems.

This position is under the supervision of the facilities director.

1. Strategic Planning, Leadership: The IT director is expected to be effective and excel in the development, evaluation, and execution of WETCC’s IT strategy. The IT director must demonstrate deep subject knowledge, including key concepts, current and relevant IT system research and methodologies, tools and techniques, and meaningful applications. The IT director is expected to:

• Develop and execute a five-year IT strategic plan aligned with WETCC goals.
• Recommend and implement technology to enhance instruction and administration.
• Advise leadership on IT and security matters; stay current with emerging trends.
• Monitor infrastructure performance and foster an efficient, supportive IT environment.

2. Operations and Infrastructure Management: The IT director oversees the IT’s Department day-to-day operations, including network (e.g., LAN, WAN, Wi-Fi) and system administration and security, server management (e.g., hardware, operating systems, virtualization), cloud data storage, telecommunications (VoIP), user support (students, faculty, and staff), and classroom, instruction, and office technology. The IT director must demonstrate knowledge of IT operations, including network, hardware, and software reliability and contingency planning.

The IT director is expected to:

• Ensure reliable, secure networks, servers, and hardware.
• Oversee acquisition, installation, and maintenance of technology resources.
• Manage backups, disaster recovery, and business continuity plans.
• Provide technical support and training for enterprise systems and users.

3. Personnel Management and Supervision: The IT director must have demonstrated experience managing and supervising IT personnel. The IT director is expected to:

• Recruit, train, and supervise IT staff; promote professional development.
• Lead and mentor team to deliver high-quality support.
• Coordinate consultants and contractors for projects and system integration.

4. Budgeting, Procurement, and Vendor Management: The IT director must have experience in IT budgeting, procurement, vendor management, and vendor/campus stakeholder relations. The IT director is expected to:

• Develop and manage IT budgets and procurement processes.
• Negotiate with vendors to secure services and equipment.
• Support staff on vendor ERP relationships and compliance.

5. Policy, Security, and Compliance: The IT director must demonstrate deep subject knowledge, including key concepts, methodologies, tools and techniques, and meaningful applications. The IT director is expected to:

• Establish and audit IT policies and standards.
• Implement cybersecurity measures and ensure legal compliance (ADA, FERPA, etc.).

6. College Community Member: The IT director must perform professional responsibilities according to the goals, mission, and plans of the program and the college. The IT director is expected to:

• Fulfill WETCC’s policies and procedures requirements, including mandatory training.
• Attend and participate in required meetings and exercise stewardship of WETCC’s facilities and materials.
• Submit information or materials related to their assigned duties as requested by college administrators or peers on time.
• Explain highly technical concepts in simple terms.

As WETCC’s technical expert, the IT director contributes to the creation of a collegial culture. WETCC’s directors are expected to:

• Collaborate with faculty, staff, and stakeholders across the college and the community to create, preserve, and enhance important partnerships.
• Support adjunct and full-time colleagues through consultation and cooperation and work as effective team members.
• Treat college community…