Property Field Claims Adjuster (Bemidji, MN

You will work in the field and report to the Property Claim Manager and handle homeowner property field claims typically within the Bemidji, Minnesota area. You must be located within this area. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use.

Location:

In this primarily field-based role, you will spend 80% of your time (4+ days per week) working in the field, directly interacting with customers. On occasion you may be asked to travel to an office location for in‑person engagement activities such as team meetings, trainings, and culture events.

Position Compensation Range: $57,000.00 - $94,000.00

Pay Rate Type:
Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

• Investigate the origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• Identify complex issues and seek assistance as needed. Handle claims on a good‑faith basis.
• Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
• Conduct on‑site inspections when needed, evaluate damages, and handle claim negotiations with insureds, claimants, attorneys, and public adjusters.
• Respond to customer inquiries, make appropriate decisions, and close files as needed.
• Interpret and determine policies, leases, by‑laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
• Proactively provide all parties with the claim process and status as appropriate; answer questions or redirect to other areas.

• Demonstrated experience providing customer‑driven solutions, support, or service.
• Demonstrated experience handling 1st and 3rd party, multi‑line claims across our operating territories, or other equivalent experience.
• Demonstrated experience handling moderately complex claims, or other equivalent experience.
• Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
• Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.

• Valid driver’s license required plus an acceptable driving record.
• Obtain state specific property casualty claims licensing as required.

• Up to 50%.
• Catastrophe duty up to 75% as applicable.

• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
  Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
  Adjusting or moving objects up to 50 pounds in all directions.

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
• Offer to selected candidate will be made contingent on the results of applicable background checks.
• Offer to selected candidate is contingent on signing a non‑disclosure agreement for proprietary information, trade secrets, and inventions.
• Sponsorship will not be considered for this position unless specified in the posting.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full‑time employees).

In addition, our student loan repayment…