Onsite Services Specialist

The American National Red Cross seeks a Service to the Armed Forces Specialist to support service members, veterans, and their families. In this mission-driven role, you will provide case management, emergency assistance, and referrals, while coordinating outreach and briefings on Red Cross military programs. You will collaborate with military installations, VA facilities, and community partners, maintain accurate case records, and help engage and support volunteers.

Join a compassionate, collaborative team and make a direct impact on those who serve our country.

Responsibilities

• Provide direct support and referral services to service members, veterans, and their families
• Coordinate outreach, briefings, and workshops on Red Cross military support programs
• Respond to emergency assistance requests and verify military-related information
• Collaborate with military installations, VA facilities, and community partners
• Maintain accurate case records and ensure data confidentiality and compliance
• Promote volunteer engagement and support training for volunteers
• Participate in disaster response activities involving military families
• Support program evaluation, reporting, and continuous improvement

Required Skills

• Case management
• Military and veteran resources knowledge
• Crisis intervention
• Customer service
• Data entry and records management
• Program coordination
• Public speaking and presentations
• Community outreach
• Microsoft Office (Word, Excel, Power
• Point)
• Report writing