Portfolio Manager Admin Assistant

About Us

Compensation: $

Schedule: Monday-Friday (8am-5pm)

Hours: 40 Full Time

Location: Bend, OR

Properties: Corporate Office
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit

* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.

Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.

Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

The Portfolio Manager Admin Assistant works directly with the Sr. Portfolio Manager and provides day to day administrative support. In addition, this position must exhibit excellent verbal and written communication skills, resiliency in the face of difficulty, strong initiative, professional demeanor, and leadership abilities. Regular attendance is required and this position is based in our corporate office. The 5 Service Behaviors are expected to be exhibited in all situations.

Essential Duties and Responsibilities

• Demonstrates the ability to quickly establish trust and rapport with prospective residents through professional, responsive communication via phone, email, and in-person interactions.
• Must have strong administrative skills. Must have a strong sense of urgency and problem‑solving skills.
• Provide customer service to current and former tenants, applicants, and public, through professional and direct communication by utilizing management tools and data. Promote harmonious relations among tenants, employees, owners, and the local community. *
• Must have excellent customer service skills, be outcome‑oriented and a strong communicator.

• Must be outcome‑oriented and consistently meet deadlines assigned.
• Must have excellent time management skills.
• Must have the ability to work in a fast paced environment with strong attention to detail and juggle multiple responsibilities with superb accuracy.

• Manage and monitor numerous projects at one time in a variety of work stages is required.*
• Be detailed oriented and provide administrative support in completing required reports for multiple agencies, owners and support teams.*
• Must have excellent organizational skills
• This position requires seasoned organizational skills and the ability to manage multiple projects and inquiries efficiently
• The ability to work in a fast pace environment with strong attention to detail is essential.

• Responsible for assisting in gathering relevant information from site staff and assist the Portfolio Manager in preparing for various meetings, presentations and reports.
• Demonstrates flexibility in managing competing priorities, supports team objectives, and willingly performs additional duties as needed.

• Communicate details about follow‑up tasks to site staff, and internal business partners etc. in a timely and professional manner. *
• Communication Liaison – Responsible for ensuring successful daily flow of correspondence as outlined by the Sr. Portfolio Manager. *
• Manages high‑volume inbound and outbound communications across multiple channels, ensuring timely responses, clear documentation, and appropriate follow‑up.
• Able to communicate and collaborate across multiple departments and teams.

• Understand rental…