Department Coordinator - Wound Ostomy

Department Coordinator – Part‑Time, Days

Pay range: $24.48 – $35.51 per hour. Reports to Department Manager/Director. Department:
Varies.

Provides patient and family‑focused administrative support to department teams, leadership, and caregivers under the supervision of the Director and/or Nurse Managers in accordance with St. Charles Health System mission and policies. Supports clerical and scheduling functions, liaises with other departments, and assists with staff scheduling, timecards, purchasing, and meetings.

• Coordinate administrative office functions and respond promptly to requests and inquiries.
• Manage staff schedules and forecast staffing needs, including ETO requests.
• Assist caregivers and leadership with Kronos/timecard issues; serve as the time‑card liaison to the central timekeeper.
• Use the purchasing system to order office supplies, forms, and equipment to meet department needs and demonstrate fiscal responsibility.
• Maintain relationships with floor vendors and sales representatives.
• Coordinate staff, leadership, UPC, and other meetings throughout the year, reserve conference rooms, and take minutes.
• Provide technical and audio‑visual support (Outlook, Excel, Word, Publisher, Visio, PowerPoint) to caregivers.
• Develop and/or help maintain visual management for operations, departmental metrics, regulatory requirements, and projects as requested by leadership.
• Support the hiring process, including scheduling orientations and education.
• Assist with quality and regulatory accreditation activities.
• Promote Value Improvement Practice (VIP‑Lean) principles and act as a champion of change.
• Maintain a safe environment for caregivers, patients, and guests; conduct all activities with professionalism and confidentiality.
• Comply with all applicable laws, regulations, and policies; report violations and cooperate with investigations.
• Deliver customer service and/or patient care that promotes goodwill, timeliness, efficiency, and accuracy.
• Perform additional duties of similar complexity within the organization as required or assigned.

Must be able to wear appropriate PPE required for safe job performance.

• High school diploma or GED required.
• Additional training in secretarial skills, college, or business school preferred.

• N/A required.

• Required:
  
  2 years of customer service and/or clerical experience.
• Preferred: 5 years in a related field or Administrative/Executive Assistant level role, proficiency at handling multiple tasks, and prior hospital experience/medical terminology.

Must have excellent communication skills and the ability to interact professionally with a diverse population. Should be able to work under pressure in a fast‑paced environment, multi‑task, work independently, attention to detail, strong organizational skills, and advanced proficiency in Microsoft applications (Word, Excel, Outlook, Access) and database management.

Weekly hours: 24. Shift type:
Regular. Days of the week:
Variable. Shift start and end time: 08:00‑16:30. Facility:
St. Charles Health System.

COORDINATOR – CLERICAL. Exempt:
No.