Municipal Court Clerk II

Municipal Court Clerk II

The City of Bend is accepting applications for one (1) regular, full-time Municipal Court Clerk II. This is an hourly, non-exempt (overtime eligible) position represented by the City of Bend Employee Association (COBEA). The City may use this job posting to create an eligibility list for future hiring purposes. Please review the entire job posting, including the application requirements at the end.

The Municipal Court Clerk II plays a vital role in keeping the City of Bend's justice system running smoothly and accurately. The position is at the center of court activity by managing case files, preparing official documents, coordinating court calendars, and helping community members understand their next steps. This is a great opportunity for someone who enjoys structure, detail, and being the steady, knowledgeable presence that both the public and court staff rely on.

Whether checking in defendants and attorneys, processing payments, or ensuring documents are complete and secure, this position is all about maintaining the integrity of the court's work.

This is an exciting time to join the Municipal Court team. With ongoing growth in court functions and improvements in customer service processes and interdepartmental coordination, the Clerk will have opportunities to help streamline workflows and strengthen how the court serves the community. The role offers meaningful, people focused work with every interaction, every case, and every decision contributing to fairness, accuracy, and accessibility.

For someone who values public service and thrives in a fast-paced, continuous change where no two days look the same, this position offers both stability and purpose.

As part of the Municipal Court, the Clerk is essential to the City's broader mission of providing efficient, transparent, and community-centered services. The work directly supports judges, law enforcement, attorneys, and defendants, making it a key connector within the City's operations. Someone stepping into this role will not only build strong technical and administrative skills but also become part of a team dedicated to upholding trust and accountability in local government.

Classification Framework:
Municipal Court Clerk II

The following duties are a sample of major duties performed in the role and not intended to be an exhaustive list.

• Process court cases and paperwork, making sure all documents are complete, accurate, and filed correctly.
• Organize the court calendar and help schedule hearings, trials, and interpreter services.
• Review active case files to track what's needed, send letters, update case status, and follow up on missing information.
• Provide high level customer service at the counter and on the phone by answering questions, explaining court procedures, and checking in those appearing for court.
• Handle payments like fines, fees, bonds, and penalties, and make sure all money is counted, recorded, and balanced correctly.
• Enter information into court databases and update records for accuracy.
• Prepare and send information to agencies like the DMV when required for suspensions, abstracts, or case updates.
• Manage daily office tasks such as filing, scanning, copying, distributing mail, and answering calls.
• Use good judgment to handle difficult or emotional situations with the public while keeping safety and professionalism in mind.
• Maintain the security and confidentiality of all court records and follow all laws, rules, and procedures related to court operations.

We're looking for someone who can provide high-level customer service in a fast-paced professional environment. The ideal candidate will have a high attention to detail and be able to stay organized, while managing both people interactions and administrative work simultaneously.

Working knowledge of:

• Customer service principles;
• Modern office principles and practices;
• Mathematical concepts;
• Bookkeeping principles and practices;
• Database management principles;
• English usage, spelling, grammar, and punctuation;
• Records maintenance principles;
• Filing systems;
• Applicable court terminology;
• Applicable local, state and federal laws, rules, and regulations;
• Cash handling procedures.

Skill in:

• Providing customer service;
• Prioritizing and organizing work;
• Using computers and related software applications;
• Handling cash;
• Managing conflict;
• Implementing sound decision making;
• Implementing sound judgment;
• Researching account discrepancies;
• Keyboarding;
• Maintaining files, records, databases, and other related systems;
• Applying local, state and federal laws, rules and regulations;
• Performing mathematical calculations;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Candidates who meet the listed minimum qualifications, including an equivalent combination of education and experience will be considered for an interview. Please ensure your application includes information…