Accommodation Specialist

Job#: 3036191
Job Description: Accommodation Specialist

Location: Remote

Employment Type: Contract

This position serves as the first point of contact for employees requesting a job accommodation in support of a qualifying disability that may limit their ability to perform essential job functions. The role involves assessing and triaging simple to moderately complex accommodation requests, providing guidance to employees, and ensuring a positive experience. The ideal candidate will possess communication and organizational skills, attention to detail, and the ability to prioritize in a fast-paced environment.

• Respond to new requests for accommodation and customer service needs within required time frames.
• Generate and provide “Request for Accommodation” application forms and required notices.
• Assess an employee’s return-to-work feasibility and provide an overview of the accommodation process, roles, and timelines.
• Assess preliminary information to determine the potential existence of a qualifying disability.
• Participate in an interdisciplinary team approach regarding employee separation or leave as an accommodation.
• Create and maintain accurate, timely, and compliant case records in the case management system.
• Collaborate with medical, return to work, legal, and absence management personnel as needed.
• Escalate moderate and complex issues and cases to the appropriate resources.

Proficient understanding and use of all applicable company information systems.

Experience working with Pregnant Workers Fairness Act (PWFA).

The pay rate for this position is between $20.00 and $25.00 per hour. Contract employees may be required to contribute to the cost of benefits provided. Benefits are available to eligible employees.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.