Mountain Sports Business Manager

Location:

Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here helor.

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite helor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

The Mountain Sports Business Manager is responsible for the administrative, financial, and business operations of Mountain Sports programs, with a primary focus on payroll, employee lifecycle management, product setup and sales performance, and business analysis. This role ensures accurate and timely completion of payroll and personnel processes, supports revenue generation through effective product management, and provides strategic insights to drive operational and financial performance.

This position exercises independent judgment and discretion in managing sensitive employee and financial data while supporting leadership with business planning and decision-making.

• Lead reporting and analysis of Mountain Sports business performance.
• Track key metrics including revenue, labor, utilization, and product mix.
• Provide regular insights and recommendations to support strategic decision-making.
• Identify trends, opportunities, and risks across programs and seasons.

• Oversee payroll processes including timekeeping audits, approvals, and adjustments.
• Ensure payroll accuracy and compliance with company policies and wage laws.
• Track labor spend in alignment with budget targets and operational needs.
• Support budgeting and forecasting processes for the department.

• Manage onboarding, offboarding, and employment status changes.
• Process pay rate changes, promotions, and role transitions.
• Maintain accurate and confidential employee records and documentation.
• Partner with HR to ensure compliance with policies and procedures.

• Manage setup, maintenance, and accuracy of products in RTP and relevant systems.
• Coordinate with sales channels to ensure product availability and alignment.
• Monitor product performance and recommend pricing or structural adjustments.
• Support sales initiatives and promotions to drive revenue.

• Develop and distribute employee communications related to schedules, pay, and operational updates.
• Act as a key liaison between Mountain Sports leadership, Payroll, HR, and Finance.
• Provide clear, consistent, and timely information to staff and leadership.

• Provide administrative and operational support to managers, supervisors, and frontline staff.
• Assist with scheduling systems, staffing allocations, and operational planning tools.
• Serve as a resource for employee questions related to pay, products, and systems.

• Assist with department-wide projects and seasonal planning initiatives.
• Support audits, reporting requests, and compliance reviews.
• Provide backup support for front‑line systems or operations as needed.
• Additional duties as assigned.

The primary focus of this role is to support the business operations of Mountain Sports by ensuring financial accuracy, operational efficiency, and informed decision-making. This role works both proactively on long‑term planning and reactively to daily operational needs.

• Number of employees supervised: 25
• Positions Supervised:
  Supervisors (2), Support Staff (15), & Sales Staff (5‑8)
• Scheduling and assigning work:
  Oversee administrative workflows or support staff scheduling and sales staff scheduling.
• Training:
  Assist with onboarding and systems training.
• Salary Actions:
  Recommend changes based on role or performance.
• Disciplinary actions:
  Coordinate with leadership and HR as needed.
• Performance review:
  Support evaluation process for support staff, sales staff, and direct reporting Supervisors
• Hiring/Termination:
  Assist with administrative proc