Risk & Safety Manager

Location:

Bend, Oregon

The Risk & Safety Manager leads Mt. Bachelor’s risk and safety programs, including claims administration, incident review, and regulatory compliance across Mt. Bachelor LLC and its Oregon-based operations. The role serves as a practical risk and safety resource, partner, and advisor to managers, staff, and external partners, identifying exposures, improving documentation, and supporting proactive and corrective actions to reduce risk while supporting safe, compliant, and people-focused operations.

• Administer workers’ compensation claims, including intake, claim documentation, employee and manager communication, adjuster coordination, return-to-work support, and follow-through on claim-related needs.
• Serve as primary point of contact for employees, managers, adjusters, clinics, brokers, insurance carriers, and internal stakeholders involved in workers’ compensation, general liability, vehicle, property, and other claims.
• Maintain accurate claim files across insurance carriers, incident documentation, correspondence, reports, and related records for compliance, renewals, and decision-making.
• Support administration of commercial insurance programs (vehicle, property, liability, certificates, renewals, audits, claim reviews) in partnership with POWDR, brokers, carriers, and internal teams.
• Investigate or review workplace accidents, guest incidents, property damage, vehicle incidents, and other safety-related events; gather documentation, assist with interviews, and work with involved parties to resolve follow-up needs.
• Lead communication with all involved parties in incidents, including insurance representatives, legal counsel, senior management, guests, internal stakeholders, and brokers.
• Recommend and follow through on corrective and/or supportive actions related to incidents, investigations, inspections, trends, and identified safety concerns.
• Support operational response to escalated or distressed guest situations involving safety, accidents, claims, or potential liability exposure.
• Develop, update, and communicate safety policies, procedures, job hazard analyses, training materials, inspection tools, and related resources for new hires, annual training, management training, and department initiatives.
• Analyze incident, injury, claim, and inspection trends; identify exposure areas; develop practical safety initiatives, campaigns, communications, and training to reduce risk and improve safety performance.
• Lead and support Safety Committee activities—including agenda planning, safety content, training materials, meeting documentation, follow-up items, and communication of key safety priorities.
• Monitor and support compliance with OSHA requirements, OSHA 300 record‑keeping, environmental reporting, hazard communication, SDS requirements, ADA considerations, Oregon ski statute requirements, and other applicable laws and regulations.
• Provide manager support on department-level safety initiatives and review risks, documentation needs, and procedure strengthening.
• Collaborate with resort leadership to review safety training materials and documentation continuously.
• Provide guidance on contracts, forms, waivers, communications, procedures, and operational language from a risk, insurance, documentation, compliance, and practical implementation perspective.
• Track and organize contracts; sign or direct signature for relevant parties on new or renewing contracts in compliance with internal procedures.
• Act as liaison for Risk & Safety needs with Powdr’s legal team and resort leadership.
• Conduct internal risk assessments with local leaders; answer questions on activity safety, exposure, compliance, documentation, and investigation procedures.
• Prepare reports, summaries, recommendations, and communications related to claims, safety trends, investigations, compliance, corrective actions, and risk mitigation for leadership and operational stakeholders.
• Build trusted partnerships with managers and leaders by providing practical guidance, responsive support, training, and recommendations aligned with safety objectives.
• Maintain a visible presence…