Mountain Dispatch Specialist - Winter

Location:

Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here helor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play!

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite helor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

The schedule for this position is 3 or 4 days per week, 6:30am to 4:30pm, no flexibility on hours, must be in office. Starting end of April, the hours are reduced to 6:30am - 2:00pm.

The Mountain Dispatch Specialist is an ideal job for anyone who wants to learn about ski area operations. The successful candidate will collect and communicate Mt. Bachelor operations data to internal teams and external guests. This entails documenting and following up on matters related to weather, lift operations, grooming, and snow reporting. An ideal candidate will be detail-oriented, well-organized, and reliable.

Depending on shift assignments, work may begin as early as 6:00 a.m. and conclude as late as 4:30 p.m. About 10% of the job is outdoors in any weather conditions, with the remaining 90% being indoors. This is a seasonal position that will start in mid-November and conclude in late May.

• Communication of Operational Status and Snow Conditions – 40% Document the ski area’s snowfall. Gather information from on-mountain weather stations, online weather forecast sites, from grooming, ski patrol, lift operations and lift maintenance departments. Distribute weather/snow condition and operational status updates via e-mails, websites, electronic signage boards and hard-copy prints – in a manner that is factual and honest. Accurately assess weather/snow conditions.
• Data Documentation – 20% Maintain file of weather/snow observations, grooming reports, and terrain park logs. Maintain file of lift openings, closings, and downtime. Maintain file(s) of other items as requested.
• Radio and Phone Dispatch – 40% Act as the central communications and dispatch hub for the ski area by monitoring radio and phones, responding to requests, and executing action plans that follow established procedures. Provide back-up support to Ski Patrol Dispatch during emergency situations.
• Secondary Function Occasionally assume Ski Patrol Dispatch duties as requested by the Communications & Community Relations Manager & Patrol Director during irregular or emergency situations when a Ski Patrol staff member is unavailable. Assist the Communications & Community Relations Manager and/or Marketing department with various tasks.

This job operates within parameters established in the Essential Functions/Major Responsibilities description above. Position will not hold any decision-making authority beyond the daily decisions required by the position itself. Consequences for errors…