Ford Service Receptionist

Service Receptionist - Overview

Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Ford of Bend is hiring for a Service Receptionist to join our service team. The service department is a fast-paced environment serving clients throughout the community.

• Competitive pay starting at $18.00/hour
• Competitive Paid Time Off and Paid Personal Leave
• Career path development opportunities
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan with Fidelity
• Accident and Illness supplemental plans

Duties will include fielding all calls for the service department, answering client questions, connecting them with the correct service advisor, and taking messages as needed. You will also greet clients in person occasionally, and complete out-bound calls to schedule service recall appointments and provide service updates. Candidates must be comfortable on the phone; taking up to 30 calls per hour. You will also be responsible for checking in and out service rentals and completing necessary rental paperwork.

Primarily indoors with a full work shift; the role requires working on a PC, standing and/or walking for short distances, and frequent use of telephone.

Candidates must have high level customer service experience, demonstrate time management, strong work ethic, and strong communication skills. Qualified candidates will have a work history showing strong customer service experience. This is an entry level position and requires full-time availability.