Executive Medical Director of Cardiovascular Services

The Executive Medical Director of Cardiovascular Services is the principal strategic and operational leader for St. Charles Health System for the planning, design, development, implementation, and quality of Cardiovascular Services, and for the safety of patients receiving care in the Cardiovascular Services programs. The Executive Medical Director of Cardiovascular Services will lead, across the St. Charles Health System, the transformational adoption of digital technologies as applied to the science of cardiovascular medicine and surgery, to the experiences of patients, and to the clinician and caregiver work environment.

• St. Charles Hospital Campuses

Dyad Relationship: As the physician leader in the dyad, the Executive Medical Director of Cardiovascular Services is primarily responsible for the quality of clinical professionals and of the clinical work across all components, sections, and clinics of the Division. The Executive Medical Director is responsible for ensuring that Division physicians and advanced practice professionals maintain core Professional Competencies, including Practice-Based Learning and Improvement;
Patient Care and Procedural Skills;
Systems-Based Practice;
Medical Knowledge;
Interpersonal and Communication Skills; and Professionalism.

Additional responsibilities include accountability for physician and team productivity; clinical innovation; compliance; development, implementation, evaluation, and improvement of clinical pathways and models of care; and relationships with referring physicians.

Support for the Service Line Administrator includes administrative services, revenue management, operating expense management, capital planning and allocation, staffing models, operations performance reporting, supply chain management, and support systems services.

The Executive Medical Director also provides direct medical care to patients of the Clinical Division.

• Achieve top quartile ranking in surveys (Press Ganey) of patient experience with emphasis on dimensions of patients’ experiences with physicians and clinical teams.
• Ensure provision of comprehensive clinical and support services.
• Support optimization of the ambulatory physical environment from the patients’ perspectives at the Division’s sites of care.
• Lead the redesign and implementation of patient journey mapping across the continuum of care to achieve compassionate care delivery.
• Plan, design, develop, and implement preventive and curative services for the Division, in consultation with communities and patients throughout the St. Charles service areas and partnership regions of Central Oregon.
• Foster community relations and ensure effective communications for patients regarding preventive and curative clinical services.
• Ensure access to care “close to home” and address needs of communities such as Bend, Redmond, Madras, Prineville, Sisters, Burns, and La Pine.
• Expand access through telemedicine and remote monitoring technologies.
• Plan, design, develop, and implement advanced team‑based care models to improve care delivery in partnership with members of the St. Charles care team, referring physicians, palliative care, home health & hospice care, care coordination, patients, and families.
• Advance the roles of patients as partners in care through systematic implementation of shared decision‑making models.
• Assure the highest level of care with accreditations by specialty organizations.
• Systematically implement standards of clinical practice that achieve or exceed the standards for processes of care of the major professional medical and nursing societies appropriate for the Division.
• Strengthen ties with Oregon Health and Sciences University for academic research institution collaborative programs.
• Plan, design, develop, and implement a 15‑year plan for the Division’s services under the demographic assumptions underpinning population growth projections.

• Achieve top quartile ranking on SCHS periodic surveys of caregiver engagement and resilience.
• Clarify, communicate and reinforce performance management expectations.
• Ensure that every caregiver is empowered as a…