Academic Advisor

The Academic Advisor is responsible to provide academic advising and career exploration/planning for prospective, transfer, returning, and current students on the Bend, Redmond, Prineville, and Madras campuses.

• Provide developmental academic advising to a large caseload of diverse students in all program areas.
• Serve as lead advisor for one of the branch campuses.
• Review academic records and test scores on file for course recommendations.
• Monitor student progress and degree requirements. Guides students in the resolution of individual academic challenges.
• Facilitate and guide individual student’s major/career exploration and planning.
• Participate in new student entry services including presenting workshops, advising and working collaboratively with faculty advisors in a group-advising format.
• Provide advising support to any student seeking assistance through the Advising and Career Services. This may include preparing students to meet with their assigned advisor, coaching a student on the academic warning petition process, navigating financial aid policies, using Advising and Career Services print and web resources.
• Work cooperatively with internal and external faculty and representatives from COCC and other higher education institutions to provide consistent, reliable, and accurate program information.

• Collaborate with other departments, faculty, and staff to promote student success.
• Support and implement student support programs related to primary responsibilities of the position.
• Participate in the Advising and Career Services team to support a shared vision of excellence in student services.

• Actively support systematic assessment including routine measurement and evaluation. Participate in continuous improvement by assessing, developing, and recommending changes and/or improvements to Advising and Career Services Director and Assistant Director.
• Engage in professional development activities to remain current in industry standards for academic advising, including but not limited to conference attendance, professional memberships, webinars, and professional publication review.
• Serve on College committees as assigned.
• Assist with Advising and Career Services and college events as assigned.

• Excellent personal and public relations skills; must be able to communicate effectively with students, staff, and the public from diverse cultural, social, economic, and educational backgrounds.
• Ability to understand complex academic environments, develop knowledge of basic college degree concepts (degree intent, general education, major, transfer practices, etc.), and provide accurate and timely information to students and staff.
• Knowledge of developmental advising concepts and ability to develop a basic knowledge of all COCC program requirements.
• Knowledge of the career development process and self-assessment tools.
• • Ability to use appropriate technology tools to accomplish the job functions and to collect data and communicate.
• Knowledge of Windows operating system, software applications such as Word, PowerPoint, Excel, and Outlook.
• Ability to learn basic functions in database reporting program ARGOS and COCC’s Student Information System/Banner, work with and produce web-based content, manage the current scheduling system, and use standard office equipment.
• Ability to guide students to use basic student technology such as their student online account.
• Ability to exercise independent judgment and decision-making.
• Responsive to all students, faculty, and community employers as customers.
• Ability to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter.
• Ability to maintain the confidentiality of records including student information and records.
• Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience.

Working hours are generally Monday, Tuesday, Wednesday, Thursday and Friday from 8-5. Additional…