OSU Cascades Library Student Assistant

Job Description

This recruitment will be used to fill up to 3 part-time (a maximum of 24 hours per week) library student assistants for the  academic year at Oregon State University - Cascades (OSU-Cascades). Using excellent customer service, Library Student Assistants connect Cascades students and faculty to library resources and services. For more information on the OSU-Cascades Library, visit (Use the "Apply for this Job" box below). Working at the library supports all career-readiness competencies as defined by NACE, the National Association of Colleges and Employers.

• Deliver friendly and courteous customer service for all visitors at the library’s information desk.
• Use library software and hardware to check out and return library materials.
• Process requests for materials arriving and departing from the library through resource sharing workflows.
• Provide basic technology assistance with accessing and using library resources.
• Perform regular library upkeep through cleaning and organizing.
• Assist with special projects as assigned by Library Director.

OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:
Communication, Critical Thinking, Professionalism.

• Full Employment Eligibility Requirements can be found here: -requirements
• Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
• Must meet the applicable minimal enrollment standard
• High School student:
  Regularly enrolled in a high school or participating in a home-schooling program
• Undergraduate and post-baccalaureate student: 6 credit hours per term
• Undergraduate international student: 12 credit hours per term*
• Graduate student officially admitted to Graduate School: 5 credit hours per term
• Graduate international student officially admitted to Graduate School: 9 credit hours per term*
• * International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS) and must be provided to the Student Employment Center.
• Required Ability and enthusiasm to provide excellent customer service.
• Strong spoken and written communication skills.
• Ability to learn and utilize library tools such as the online catalog, the library website, and Library of Congress classification system.
• Ability to self-motivate and work independently.
• Punctual and dependable.

• Preferred Proficiency with basic office software and OSU applications.
• Previous customer service experience.
• Previous library work or volunteer experience.
• Curiosity about the field of librarianship and its associated practices.

This is a clerical position involving customer service at an information desk; schedules vary and are set based on student employee class schedules. Library open hours are 8am-8pm with holidays and term breaks as defined by the annual OSU calendar.

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