Customer Service Representative; Entry-Level

Position: Customer Service Representative (Entry-Level)
Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over forty branches located in eleven western states With over 40 years of success in office equipment and technology sales service our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation youll find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are looking to hire a Customer Service Representative at our office in Bend OR If you have a passion for customer service are organized and love working in a team player environment we want to hear from you Essential

Job Duties Source warm sales opportunities through inbound lead follow up and outbound cold calls and email

Understand customer needs and requirements

Accounts receivable

Ability to handle high volume phone calls and emails

Strong problem solving abilities and phone presence

Excellent time management organizational skills and ability to work independently

Qualifications Bachelors degree preferred

High quality verbal and written communication

Strong math abilities are necessary

Experience with accounts receivable is highly preferred

Experience using spreadsheets database and word processing software; such as Microsoft word excel and Power Point What  we offer Advancement and growth into leadership roles

Team player environment

Medical Dental Vision Life  insurance plans

Matched 401kPTO Vacation Sick Leave

FSA Program Pay range Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger INDSP