Personal Banker; Bend

Personal Banker (Enrichment Advisor)

OCCU, a member‑owned credit union based in Eugene, Oregon, is guided by its vision to Enrich Lives. This vision shapes every action, aligning the team with a greater sense of purpose. With each interaction, OCCU strives to positively impact individuals and communities. The values of tenacity, humility, and big‑heartedness are central to OCCU's commitment to prioritizing members.

OCCU is hiring a Personal Banker (Enrichment Advisor) for our Bend team, offering a starting wage of $23.50–$26.00 per hour plus incentives. Spanish‑speaking candidates who pass a proficiency test earn an extra $2 per hour.

The Enrichment Advisor provides OCCU members with professional, trustworthy service, consistently demonstrating empathy and authenticity. This role builds membership, assesses needs, and matches OCCU offerings to support financial wellbeing. Responsibilities include offering guidance, opening accounts, processing loans, and recommending products. Strong product knowledge, clear communication, and effective problem‑solving are essential for handling complex concerns and establishing trust.

Applicants need at least three years’ experience in a comparable banking position, including responsibilities such as providing guidance, opening accounts, processing loans, and recommending appropriate products.

OCCU offers a comprehensive compensation and benefits package, including low-cost medical, dental, and vision insurance, a 401(k)‑retirement plan with employer match, paid time off in addition to 13 paid holidays, tuition reimbursement for eligible education and training, and company‑paid long-term disability.

OCCU is an Equal Opportunity Employer, and qualified candidates are encouraged to apply online by submitting their resume and cover letter detailing their qualifications and experience.