Medical Office Support, Lakes Upper Mill

Medical Office Support, High Lakes Upper Mill

High Lakes Health Care
, part of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full‑time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.

Compensation: $17.00 - $18.00/hour

• Monday – Friday | 8:30 AM – 5:30 PM
• Monday – Friday | 8:00 AM – 4:30 PM

In this role, you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary.

• Must have an aptitude to learn and a passion to serve others.
• Must be someone who thrives in a busy, fast–paced environment.
• Must have exceptional customer service skills, be highly organized, and detail oriented.

• Medical, Dental, Vision with In‑Network & Custom Network discounts
• 401(k) with discretionary employer match
• Paid Time Off
• Free clinical diagnostic laboratory testing performed in house
• Strong performance and attendance may result in a six‑month and annual pay increase!

• Greets, screens, and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence; answers routine medical administrative inquiries.
• Performs high‑volume reception duties including answering and screening telephone communication, relaying messages, questions, and other relevant information between patients and the clinical team.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Assists in medical record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
• Ensures scheduling accuracy for ease and best use of provider and patient time.
• Vital contributor to internal communication via multiple software programs.
• Maintains files and assists in establishing office systems.
• Assists in the care and maintenance of office equipment.
• Performs medical receptionist duties as necessary.

• High school diploma or GED.
• 1 year customer service experience.
• Typing skills: 45 wpm minimum.
• Experience in a medical office setting preferred, but not required.

Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Stress can be triggered by multiple staff demands and deadlines.

Work is performed in an office environment involving frequent contact with staff and patients.

Praxis Health does not discriminate on the basis of any protected group status under any applicable law.