Lab Charge Capture and Billing Support Specialist

## Lab Charge Capture and Billing Support Specialist Apply:
Bend, OR:
Full time:
Posted Today:
R1023237

Full-Time, Days  Pay range: $22.30 - $30.11
** ST. CHARLES HEALTH SYSTEM
**** JOB DESCRIPTION
***
* TITLE:

** Laboratory Charge Capture and Billing Support Specialist                                               
** REPORTS TO POSITION:
** Laboratory Support Services Supervisor
** DEPARTMENT:
** Laboratory
* * DATE LAST REVIEWED:
** August 2026
** OUR VISION:
** Creating America’s healthiest community, together
** OUR MISSION:
** In the spirit of love and compassion, better health, better care, better value
** OUR VALUES:
** Accountability, Caring and Teamwork
*
* DEPARTMENT SUMMARY:

** The Laboratory Departments provide comprehensive laboratory services to the multi-hospital organization and outreach community, including blood collection, specimen processing, testing, and reporting of results across all disciplines of laboratory medicine. Laboratory services support patients, providers, caregivers, and community partners across the health system by providing accurate, timely, and reliable laboratory testing and results.
*
* POSITION OVERVIEW:

** The
** Laboratory Charge Capture and Billing Support Specialist
** supports laboratory revenue cycle operations by ensuring accurate charge capture, billing documentation, and timely resolution of billing and charge issues. The position reviews charges, manages billing work queues, reconciles reference laboratory invoices, prepares outreach client invoices, and identifies charge and billing discrepancies. The Specialist works with Laboratory Services, Revenue Cycle, Patient Financial Services, and external laboratory partners to resolve issues and support accurate and compliant billing processes.
** ESSENTIAL FUNCTIONS AND DUTIES:
** Charge Capture and Billing Support
* Reviews laboratory charges and supporting documentation for accuracy and completeness.
* Monitors assigned charge capture and billing work queues and resolves routine edits and exceptions.
* Identifies missing, incorrect, or incomplete charges and coordinates corrections.
* Researches and resolves laboratory billing and charge discrepancies with appropriate teams.
* Performs routine charge capture and billing audits and report identified trends or issues.
* Supports third-party and reference laboratory billing by ensuring accurate demographic, order, charge, and billing information.

Invoice and Client Support
* Reviews and reconciles reference laboratory invoices and supporting documentation.
* Prepares and maintains accurate laboratory outreach client invoices.
* Researches laboratory billing inquiries and coordinates resolution with appropriate teams.
* Identifies and reports recurring billing and charge issues to the Laboratory Revenue Integrity Specialist and/or Revenue Cycle leadership.

Compliance and Process Improvement
* Performs charge capture and billing activities according to established procedures, payer requirements, and organizational policies.
* Maintains knowledge of laboratory billing and charge capture requirements.
* Identifies opportunities to improve charge capture and billing workflows and reduce revenue leakage.
* Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
* Assists with development and maintenance of job aids and workflow documentation.

General Responsibilities
* Supports the vision, mission and values of the organization in all respects.
* Provides and maintains a safe environment for caregivers, patients and guests.
* Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate…