Banquet Operations Manager

We are seeking an energetic and personable Banquet Operations Manager to lead our banquet and catering front-of-house operations.

Relocation assistance may be available for the position.

At Tetherow Resort we have an exciting opportunity for you to join our Food & Beverage leadership team and take our banquet and catering operations to a new level. Chosen in the CondéNast Readers’ Choice Awards as one of the top-tier resorts in the Pacific Northwest for multiple years, at Tetherow we take pride in providing a beautiful environment with great benefits and perks, where our team members can learn, grow, and thrive.

We invite you to explore a career with us and join in the fun!

• You have multi-year experience successfully managing banquet and catering front-of-house operations, ideally in a resort environment
• You have proven leadership skills and the ability to motivate and develop all team members
• You have a passion for service excellence and thrive in a fast-paced, continually changing environment
• You have the ability to successfully lead and support an events team to meet expectations for productivity, quality and goal accomplishment
• You display exemplary communication and interpersonal skills, capable of building strong relationships with Club members, guests, team members and vendors
• You have knowledge of food and beverage standards and enjoy working in hospitality
• You have superior knowledge of banquet space planning and organization and a stellar attention to detail
• You possess a current Food Handlers permit and OLCC Server’s Permit
• You are available to work a flexible schedule, including evenings, weekends and holidays
• You are energetic, positive, inspiring and adventurous and you love to have FUN while you’re at work!

• You will lead banquet and catering front of house operations, ensuring the successful execution of all banquet and catering events held at the resort
• You will support the events team and will lead them to consistently meet or exceed the standards of service and product quality
• You will attend all banquet event order (BEO) meetings, and Food & Beverage meetings as requested
• You will manage cost controls and partner with F&B leadership to develop strategies to increase the department’s financial performance
• You will partner closely with the sales and events team to ensure the success of banquet and catering events
• You will ensure the quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience
• You will complete administrative duties including but not limited to scheduling, payroll management, inventory, event deliveries, ordering, equipment oversight, etc.
• You will oversee the recruitment, training, development and career progression of events team members and manage retention efforts
• You will represent Tetherow Resort in a professional and exemplary, brand-centric manner, leading an engaged and motivated team to offer a phenomenal experience to our members and guests
• You will communicate clearly and develop strong working relationships with all team members working in banquets/events and throughout the property, contributing to a positive and cohesive working environment
• You will respond effectively to guest inquiries and resolve guest complaints within the scope of your authority

• Medical, dental and vision insurance + voluntary benefit offerings
• 401(k) plan with Company match
• Paid time off
• Golf privileges
• Resort discounts
• Work in one of the most beautiful settings in Central Oregon!

What are you waiting for? , apply and join the team: