Facilities Maintenance Technician - Trailhead Lodge

This role comes with amazing perks & benefits because we want our employees to
** Work Where You Play!
*** Free employee season pass and free or discounted dependent(s) season pass
* Free and discounted friends & family day passes
* Free transportation to & from Bend, Sunriver, and La Pine
* Discounts across the resort (food & beverage, retail, rentals, lessons & more)
* Employee housing program
* 401k with up to 5% company match & immediate vesting
* Discounter daycare onsite helor
* Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
* Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

The Facilities Maintenance Technician is a hands‐on, dependable role responsible for supporting the daily maintenance, upkeep, and presentation of Trailhead Lodge. Reporting directly to the Facilities Maintenance Manager, this position plays an important part in maintaining a safe, functional, and welcoming environment for guests and employees at a year‐round hospitality property.
* Support preventative maintenance programs for building systems, including HVAC/PTAC units, plumbing, electrical fixtures, lighting, appliances, furnishings, and outdoor amenities.
* Respond to maintenance requests in a timely, professional manner, prioritizing guest‐impacting issues.
* Assist with room readiness and common‐area inspections to help ensure Trailhead Lodge standards are consistently met.
* Support renovation projects, seasonal maintenance tasks, and vendor‐performed work as directed by the Facilities Maintenance Manager.

Perform day‐to‐day maintenance tasks, inspections, and routine repairs across guest rooms, public spaces, and back‐of‐house areas. Identify maintenance needs, safety concerns, and general wear‐and‐tear, and communicate findings and recommendations to the Facilities Maintenance Manager.
* Support day‐to‐day pool and hot tub operations under the direction of the Facilities Maintenance Manager, including daily visual checks, operational monitoring, and cleanliness standards.
* Assist with routine pool and hot tub maintenance tasks such as checking water clarity, verifying temperatures are within operational ranges, clearing debris, and ensuring surrounding deck areas are clean, safe, and guest‐ready.
* Monitor pool and hot tub conditions during operating hours and promptly report irregularities, safety concerns, equipment issues, or water quality concerns to the Facilities Maintenance Manager.
* Support compliance by assisting with opening and closing procedures, signage placement, and maintaining clean, organized pool equipment and chemical storage areas as directed.
* Support in the day‐to‐day maintenance of outdoor spaces, including landscaping, walkways, parking areas, and guest gathering areas to ensure safety, cleanliness, and visual appeal.
* Assist with snow and ice mitigation for entrances, walkways, parking areas, and fire lanes to support accessibility and guest safety.
* Support seasonal transitions for outdoor amenities, helping prepare spaces for changing weather conditions and year‐round use.
* Help maintain patios, fire pits, and outdoor seating areas so they remain clean, safe, operational, and welcoming for guests.
* Provide operational oversight of the Lodge Services department, including direct management of the Lodge Services Supervisor and team.
* Ensure guest rooms, public spaces, and back-of-house areas consistently meet cleanliness, quality, and Trailhead Lodge brand standards.
* Collaborate with the Lodge Services Supervisor on staffing, scheduling, training, and daily workflow planning aligned with occupancy needs.
* Coordinate closely with the Guest Experience Manager and team to ensure room readiness, prompt maintenance response, and minimal guest disruption.
* Support quality inspections, supply standards, and process improvements to drive efficiency, consistency, and guest satisfaction.

Support the Facilities Maintenance Manager by assisting with the tracking and timely completion of required inspections, permits, and certifications, including fire systems, pool and hot tub inspections, water and sewer…