Night Auditor - Hotel

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9 days ago Requisition

Salary Range: $21.00 To $23.00 Hourly

At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you.

What We Offer:

• Competitive pay and performance-based incentives
• Medical, dental, and vision coverage for peace of mind
• 401(k) with profit sharing to invest in your future
• Generous paid time off so you can recharge
• Exclusive discounts at our properties—because you deserve great getaways, too!
• Ongoing training, leadership development, and career growth opportunities

Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together!

POSITION SUMMARY: The Night Auditor at one of Oxford’s luxury or boutique-style hotels is responsible for overseeing overnight front desk operations, balancing daily financial transactions, maintaining security, and delivering outstanding guest service. This role ensures the accuracy of hotel revenue records and supports a seamless experience for guests arriving, departing, or requiring assistance during the overnight hours. The Night Auditor plays a crucial role in striving to meet and exceed Four-Star service standards, delivering high‑quality service and amenities with strong attention to detail, ensuring excellence in every guest interaction, and consistently exceeding expectations.

ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Administration (60%):

• Verifying and posting charges to guest accounts if needed, verifying room rates match posting details, and verifying that charges are posted to the correct departments
• Complete all reports generated by Room Key and distribute them to appropriate departments
• Ensure direct billings are posted to the general ledger timely, including meeting room charges
• Perform full system backups and assign wake‑up calls
• Performs accurate month‑end processing, reporting any discrepancies to the property management team
• Maintain awareness of room inventory at all times
• Enforce hotel policies regarding guest behavior, noise levels, and access control reporting guest incidents to the property management team
• Accurately count and manage bank transactions, reporting any discrepancies to management
• Run audit reports/journals from the front office system, Point of Sale, and the computer
• Make corrections and adjustments and handle all computer problems that might occur throughout the shift
• Balance all revenue and settle accounts nightly, maintain files, and reset the system for next day operations
• Verify and schedule any requested Valet and transportation needs
• Prepare any VIP arrival arrangements ahead of time, communicating needs at shift change
• Enter all maintenance issues and requests into the maintenance tracking system

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

Guest Services (30%):

• Welcome guests with a polished and professional demeanor, ensuring a smooth check‑in and check‑out process.
• Provide detailed information about the hotel, its amenities, and expert‑level local recommendations
• Process guest reservations,…