Housekeeping Attendant

Location:

Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here helor.

Trailhead Lodge is Central Oregon's year-round basecamp for adventure and community. Designed for outdoor-minded travelers and locals alike, the lodge offers comfortable, adventure-forward lodging, from winter powder days to summer bike laps and shoulder season escapes. With welcoming communal spaces, thoughtfully designed rooms, and easy access to everything Bend has to offer, Trailhead Lodge is where guests unwind, connect, and prepare for their next great adventure.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play!

• Free employee season pass and free or discounted dependent(s) season pass

• Free and discounted friends & family day passes

• Free transportation to & from Bend, Sunriver, and La Pine

• Discounts across the resort (food & beverage, retail, rentals, lessons & more)

• Employee housing program

• 401k with up to 5% company match & immediate vesting

• Discounter daycare onsite helor

• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)

• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

*** Part-Time & Full-Time roles available***

The Housekeeping Attend antis ahands‑on,guest-focused role responsible formaintainingthe cleanliness, comfort, and overall presentation of guest rooms and public spaces at Trailhead Lodge. Reporting directly to the Housekeeping Supervisor, this position plays an essential role in creating a welcoming,well‑cared‑for environment that meets Trailhead Lodge standards and exceeds guest expectations.

This role is well-suited for an individual who takesgreatpridein their work, pays close attention to detail, and understands the importance of cleanlinessandconsistencyin delivering ahigh‑quality hospitality experience.

It is a critical role that directlyimpactsguest satisfaction and experience.

• Clean and service guest rooms according to Trailhead Lodge standards, including making beds, replenishing linens and amenities, dusting, vacuuming, and sanitizing surfaces.

• Clean andmaintainbathrooms, including sinks, toilets, showers, mirrors, and floors, using approved cleaning products and procedures.

• Restock guest rooms with towels, linens, toiletries, and other standard amenities.

• Clean assigned public areas, hallways, and common spaces to ensure a consistently clean and welcoming environment.

• Identify and promptly report maintenance issues, safety concerns, or damaged items to the Housekeeping Supervisor.

• Follow daily work assignments, checklists, and time standards provided by the Housekeeping Supervisor.

• Maintain consistent cleanliness, organization, and presentation in all assigned areas.

• Perform self‑checksof completed rooms and spaces before marking them ready.

• Take pride in leaving each room and space clean, orderly, andguest‑ready.

• Follow established cleaning procedures, chemical usage guidelines, and safety standards.

• Work collaboratively with the housekeeping, Guest Experience, and Facilities teams to support room readiness and ensure smooth daily operations.

• Maintain a polite, professional, and respectful demeanor when interacting with guests.

• Beguest‑aware while working in public areas, minimizing disruption andmaintainingprivacy.

• Support teammates during high‑volume days or special projects as assigned.

• Work is performed under the direction and scheduling of the Housekeeping Supervisor.

• Reliability, punctuality, and consistency are essential to success in this position.

• This role contributes directly to…