General Manager (Hospitality

Bend, United States | Posted on 07/31/2026

• Country United States

HYRE HARPER Co. is a talent acquisition partner supporting multiple companies across hospitality, healthcare, sales, and operations.

We work directly with our client partners to identify and hire professionals who align with their goals, culture, and local market needs.

When you apply through HYRE HARPER Co., you are being considered for a role with one of our client organizations. Additional details about the company and position are outlined below.

Focused on What Matters:
Relationships, Reputation, and Returns. At ARK Hospitality, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality.

We're seeking a passionate, hands-on General Manager to lead the Cambria Hotel Bend – Mt. Bachelor, one of Central Oregon's premier upscale hospitality destinations. This is an opportunity to lead a high-performing team, drive exceptional guest experiences, and create lasting impact in one of the Pacific Northwest's most desirable travel destinations.

If you're a servant leader who thrives on developing people, exceeding guest expectations, and driving financial performance while fostering an exceptional culture, we'd love to meet you.

Located in the heart of Bend, Oregon, the Cambria Hotel Bend – Mt. Bachelor offers guests a modern upscale experience surrounded by some of the region's most sought-after attractions and outdoor recreation.

• Walking distance to the Old Mill District
• Walking distance to Hayden Homes Amphitheater
• Convenient access to Mount Bachelor
• Easy access to Deschutes River recreation
• Proximity to downtown Bend shopping and dining
• On-site restaurant and lounge, Timberline Provisions
• Modern meeting and event space
• State-of-the-art fitness center
• Secure ski, snowboard, and bicycle storage
• Convenient access to US-97

The property serves a unique mix of leisure travelers, business travelers, outdoor enthusiasts, corporate groups, and event guests throughout all seasons.

The General Manager is responsible for overseeing all aspects of hotel operations in alignment with ARK Hospitality's mission, vision, and core values. This role is accountable for maximizing property performance while ensuring exceptional guest experiences, employee engagement, operational excellence, and financial success.

The General Manager serves as the leader of the property and is responsible for creating a culture focused on accountability, service, teamwork, and continuous improvement.

This position reports to the Regional Director of Operations / Director of Operations and requires a strong on-property leadership presence. The General Manager should understand that hospitality is a people business and that visible leadership is critical to success.

• Lead all hotel operations and departmental performance
• Set clear expectations and hold team members accountable
• Foster a positive, engaging, and service-driven culture
• Recruit, hire, train, coach, and develop associates
• Conduct performance reviews and ongoing coaching conversations
• Build future leaders through mentorship and development opportunities
• Partner with department leaders to achieve operational and financial goals

• Deliver exceptional guest experiences that drive loyalty and positive reviews
• Resolve guest concerns professionally and efficiently
• Create a culture centered on hospitality and service excellence
• Ensure brand standards and guest satisfaction expectations are consistently achieved
• Monitor guest feedback and implement improvement initiatives
• Manage property budgets and financial performance
• Analyze occupancy, ADR, RevPAR, labor, and operating expensesli>
• Drive revenue growth and profitability
• Develop and execute strategies that improve operational efficiency
• Implement cost-conscious decisions while maintaining service standards
• Maintain financial and statistical reporting requirements

• Oversee daily hotel operations across all property departments
• Ensure compliance with brand standards, safety programs, and company policies
• Co…