Housekeeping Operations Manager

Location:

Worldmark, The Club Seventh Mountain Resort Pay Rate:

Salary - Salary Plan, 55,000.00 USD Annual

Work Shift:

Job Description Assistant Director of Housekeeping, Resorts We’re looking for a friendly, compassionate, leader to join our housekeeping team!

This position will assist with leading a goal-oriented resort housekeeping department to create a team environment that is effective, productive, and rewarding. Together with your team, you will create a clean and comfortable environment for guests to enjoy their well-earned vacation. No housekeeping experience is required, just a willingness to learn.

Responsibilities Be open-minded and ready to learn from your manager and team members alike

Provide leadership that supports a team environment that fosters morale, passion, quality, and respect

Lead and manage team member training, development, assignments, and schedules

Perform daily inspections and assessments and coach and counsel team members

Recruit team members who reflect our values and create a positive work environment that supports retention

Communicate with resort and company leadership to set expectations and achieve goals

Analyze data and make adjustments to meet facility, budget, and compliance goals

Skills

Interpersonal

Skills:

Ability to interact with individuals at all levels of the organization

Communication:
Effective written, spoken, and non-verbal communication

Customer Service:
Service-oriented mentality with a focus on exceeding expectations

Professionalism:
Maintain a positive and professional demeanor

Decision Making:
Ability to quickly make sound decisions and judgments

Proactivity:
Self-motivated with the ability to effectively prioritize projects and needs

Team Player:
Willingness to provide support where needed to achieve outcomes

Business Ethics:
Demonstrate integrity, respect, and discretion in all business dealings

Organization:
Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements2+ years of hospitality management or relevant experience

High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry

Ability to work a flexible schedule that may include nights, weekends, and holidays

Computer experience with word processing, spreadsheets, and various software

Must be willing to relocate for promotion opportunities

Not Required But a Big Plus Experience in the hospitality industry

Proficiency in languages other than English, especially Spanish Manage a team. Grow your career.

We don’t hire assistant directors; we hire future directors. There will be a lot to learn, but if you’re willing to put in the work, you will succeed. Assistant directors are typically promoted within two years.

What We Offer Paid time off (vacation and sick)
Medical, dental, and vision insurance
401(k) with employer match

Employee assistance program (EAP)

Career development and ongoing training

Important to Know Veterans and candidates with military experience are encouraged to apply.

HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

Who is HHSHHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
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