Associate Engineer, IT Laboratory Systems

Position Summary

We are seeking an Associate Engineer, IT Laboratory Systems to support laboratory and manufacturing benchtop IT systems in a GMP-regulated environment. This role provides hands-on technical support, troubleshooting and operational execution to ensure system availability and compliance across manufacturing and laboratory operations. The position primarily supports non-standard business hours, including nights, extended hours, weekends, holidays and scheduled site shutdowns.

• Core night shift: 8 pm – 6 am (and 4x10 hr or 5x8 hr shifts)
• Morning shift: 9 am – 5 pm, Sunday–Wednesday and Wednesday–Saturday
• Weekend, holiday and scheduled shutdown coverage

The Associate Engineer serves as a critical off-hours resource, providing independent issue resolution, escalation and execution support to maintain continuity of GMP operations.

• Provide technical support for laboratory benchtop equipment and IT systems.
• Perform routine maintenance and troubleshooting of laboratory instruments and IT hardware.
• Assist in the installation and configuration of laboratory software and hardware.
• Ensure compliance with industry standards and laboratory protocols.
• Collaborate with laboratory staff to identify and resolve technical issues.
• Maintain accurate records of maintenance and support activities.
• Assist in the training of laboratory personnel on the use of IT systems and equipment.
• Stay updated with the latest advancements in laboratory technology and IT systems.

• One year of technical support experience or relevant IT certifications (required).
• Bachelor’s degree in Information Technology, Computer Science or a related field (preferred).
• Basic understanding of laboratory equipment and IT systems.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Demonstrated ability to execute assigned tasks with minimal supervision while collaborating effectively with cross-functional teams.
• Strong organizational skills and attention to detail.
• Familiarity with laboratory software and hardware is a plus.
• Experience with routine maintenance and troubleshooting of IT systems.
• Demonstrated ability to manage multiple tasks and meet deadlines.
• Ability to work non-standard schedules, including nights, extended hours, weekends, holidays and to provide on-site support as required.
• Ability to report onsite within a reasonable timeframe to support operational needs.

Summit West, NJ, US: $66,130 - $80,134 per year. The starting compensation range is listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. Final, individual compensation will be decided based on demonstrated experience.

• Health Coverage:
  Medical, pharmacy, dental and vision care.
• Well-being Support: BMS Well-Being Account, BMS Living Life Better, Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, survivor support.
• Work-life benefits:
  Paid Time Off; US Exempt Employees – flexible time off (unlimited with manager approval) plus 11 paid national holidays;
  Exempt, Non-Exempt, Hourly Employees – 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, 3 optional holidays; additional unpaid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement and military needs; annual Global Shutdown between Christmas and New Years Day.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. For additional information, visit  to access our complete Equal Employment Opportunity statement.

Candidate rights: BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Impact of California law:
If you live in or expect to work from Los Angeles County, please visit  for important additional information.

R1600471:
Associate Engineer, IT Laboratory Systems