IT Field Support Technician_Bend

Gr88tek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor, the Field Specialist will perform a variety of hardware‑focused break‑fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. The position may require moderately complex analytical skills and decision making based on established department and company guidelines.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long‑lasting partnerships.

• Communicating clearly in written and verbal form
• Accepting and delivering all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Providing customer break‑fix support for designated equipment
• Possess excellent customer service skills
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

• $40 per call / $5 per call per diem
• Dell/Lenovo paid certification training

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience
• Ability to drive yourself to client locations
• Ability to lift and/or move various computer equipment up to 50 lbs
• Valid driver’s license
• Reliable transportation with valid registration and adequate insurance (additional requirements may exist if offer of employment is extended)
• Must own a basic repair tool kit

Entry level

Part‑time

Information Technology

Wireless Services, Telecommunications, and Communications Equipment Manufacturing