More jobs:
Store Manager - Herb Center; Cannabis Dispensary
Job in
Bend, Deschutes County, Oregon, 97701, USA
Listed on 2026-06-01
Listing for:
Chalice Brands Ltd.
Full Time
position Listed on 2026-06-01
Job specializations:
-
Management
Retail & Store Manager, Operations Manager -
Retail
Retail & Store Manager
Job Description & How to Apply Below
Position Summary
The Store Manager is responsible for the overall operation, performance, and success of The Herb Center retail dispensary in Bend, Oregon. This individual will lead a team of cannabis professionals, ensure compliance with OLCC regulations, drive sales, manage inventory and cash, and cultivate a welcoming, safe, and educational environment for customers and staff alike.
Key Responsibilities
Leadership & Team Development
- Hire, train, mentor, and lead a high-performing dispensary team including Assistant Managers, Leads, and Bud tenders
- Foster a positive, inclusive, and performance-driven workplace culture
- Provide ongoing coaching, feedback, and performance evaluations
- Ensure all team members are compliant with OLCC and company policies
- Maintain exceptional customer service standards and create a welcoming, informative environment
- Resolve escalated customer concerns professionally and in compliance with policies
- Oversee implementation of customer loyalty programs and promote team engagement in education and upselling
- Manage daily store operations including scheduling, opening/closing procedures, and shift oversight
- Maintain cleanliness, safety, and security of the store
- Ensure all operations are fully compliant with Oregon cannabis laws and OLCC regulations
- Prepare and manage staff schedules for optimal coverage and labor efficiency
- Meet or exceed sales goals, KPIs, and profitability targets
- Analyze daily, weekly, and monthly sales to identify trends and opportunities
- Oversee accurate cash handling procedures, including register and safe reconciliations
- Supervise inventory intake, audits, and reconciliation in METRC and POS systems
- Collaborate with purchasing to ensure proper stock levels, product diversity, and vendor management
- Maintain 100% compliance with METRC and state cannabis tracking requirements
- Perform regular compliance reviews and update SOPs as needed
- Represent The Herb Center brand with professionalism and integrity
- Engage with customers and the community to promote awareness and trust
- Minimum 2-3 years of retail management experience, cannabis preferred
- OLCC Marijuana Worker Permit required
- Strong knowledge of Oregon cannabis compliance and METRC
- Proven leadership, communication, and organizational skills
- Must be 21+ with the ability to pass background checks as required by state law
- Competitive salary based on experience
- Bonus opportunities based on performance
- Employee discount, health benefits, and PTO offered
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