General Manager

The General Manager builds and supervises a team that achieves goals of customer satisfaction, sales and profitability and operates the restaurant according to company standards,policies and procedures.

• Ensures customers are served correctly, and complete orders within service time goals.
  
  Prepares and ensures that all staff is serving consistent, high-quality products to customers
• Achieves the standards for a clean and organized restaurant and staff image as definedin the Little Caesars Handbook, and/or as required by local government agencies
• Recruits, hires, trains, and evaluates potential staff as well as promotes others
• Develops a productive team by providing direction and supervision through the appropriate use of communication, delegation, and disciplinary skills and implementschange in a positive manner resulting in low turnover
• Ensures a work environment that is in compliance with government regulations and issafe, secure, and free of harassment or discrimination
• Accurately completes all paperwork associated with daily, weekly, and period-end activities as directed by the District Manager
• Performs labor scheduling, food ordering, and product projections accurately
• Manages all financial responsibilities with integrity and performs tasks associated withachieving cost control goals
• Frequent communication with the District Manager and Human Resources

• During each shift, they motivate, direct, and coach staff to work proficiently at their assigned stations, and then follow up to ensure tasks are completed in a timely manner
• Responsible for supervising all staff including those under 18 years of age. The Manager must abide by all State and Federal labor laws, OSHA regulations, and EEOCrequirements as well as enforce and practice all Little Caesars policies and procedures.
• Ensure the restaurant is prepared to meet the needs of customers and work diligently toensure each customer is satisfied with the service and product they receive.
• Supports the District Manager and is responsible for building sales and controlling costsby using all cost control tools and processes. They troubleshoot operational problems and find acceptable solutions.
• The ability to lift and move 55 pounds
• The ability to reach and move items from as high as 6 feet and as low as 6 inches off theground
• The ability to control and utilize equipment safely and correctly (sheeter machine, VCM,sauce ladle, cheese cups, cheese cups, pan grippers, spatula, pizza and dough cutter,different types of knives, can openers, pastry brush, scales, microwave, telephone, cash register, etcs.)
• The ability to apply pressure to cut through products and/or clean equipment/utensils
• The ability to count, separate and weigh all types of food products and inventory items
• The ability to effectively communicate to customers and co-workers (reading, speaking,hearing, writing, etc.)
• The ability to understand directions, instructions and product specifications
• The ability to process and complete customer orders
• The ability to comprehend all training materials and practice standard operating procedures
• The ability to use mathematical skills to compute sales totals, percentages, inventoryusage, food orders, employee work schedules, cash handling results and projectedbusiness needs
• The ability to legally drive an automobile adhering to all state and local traffic laws
• The ability to supervise a number of people at the same time and to motivate them to meet goals, duties and deadlines
• Possess a high school diploma, or equivalent, and possess basic math skills
• Have a working knowledge of local store marketing techniques, sales building, and aproven track record of controlling costs
• Possess strong management, team building, and communication skills
• Be dependable, hard-working and have the ability to work a varied, 42-hour workweekunder pressure and in stressful situations
• Possess a valid driver’s license from the state of residence with a driving recordmaintained within company guidelines. Possess a reliable vehicle and auto insurance asa primary driver to complete daily banking and other responsibilities as directed by the District Manager.
• Provide documentation that proves their eligibility to work in the United States