Volunteer Ombudsman Advocate Training

Certified Volunteer Ombudsmen ( om
· buds·men / ˈȯm-,
-bədz-, -ˌmen) work as a team to advocate for the rights and dignity of residents who are elderly and disabled living in long-term care facilities. Ombudsmen are the voice of the consumer and work to make the system responsive to individual needs and wishes. Ombudsman investigate and resolve problems collegially until resident concerns have been resolved.

There are many facilities in need of a volunteer to advocate for residents living in nursing homes, assisted living facilities and adult foster homes. Residents have no one to watch out for them or speak up when things go wrong call lights go unanswered, meals arrive cold or medications are given incorrectly.

Volunteers enjoy a flexible schedule, seeing the difference they make for the resident, local training and support, an opportunity to expand learning and meet like-minded people. You don’t have to be an expert-you just have to care. Great training and a team environment come with the job. Make a difference today as a volunteer Ombudsman.

Every day, residents in nursing homes and assisted living facilities encounter challenges they can’t face alone. Call lights go unanswered, meals arrive cold, or medications are given incorrectly. Some residents feel forgotten or have no one to speak up when things go wrong.

As a volunteer with the Long-Term Care Ombudsman Program, you’ll visit residents, listen to their concerns, resolve complaints, and advocate for their rights. The only requirements are a compassionate heart, a listening ear, and a desire to make a difference.

A few hours of your time each week can mean the world to someone who feels invisible. You can help ensure they receive the right care, have the lifestyle they want, and are treated with dignity.

Stand up. Speak out. Make their voices heard.